The engineer came to review the system and was helpful suggesting ways in which to improve the system of solar panels,
Everybody from scaffolders to ESE reps was very nice and friendly.
very friendly and helpful
Very Professional
The team were able to fit all appliances into the hall cupboard. Worked efficiently and completed the job in good time.
He was in good time
Very pleased with the system, the workmen were pleasant and left the site in a clean and tidy condition.
3 weeks on since instalation of the system, a further visit to try to resolve the issue and it's still not working properly
Excellent service
Friendly and very efficient
My experience with ESE Solar has all been good. They have kept me fully informed about what is available to add to my system and kept my system operating well
The agent was very friendly and answered all questions in a simple way anyone could understand. The way the company operates cannot be bettered.
We had solar panels fitted in March '23 by ESE, all went well, Panels, battery, & inverters fitted at considerable cost but we were hoping for recompense by selling excess energy back to the grid. No problems with either the work or the men who came to the job. That came later, when we applied to our energy provider (Octopus) to change to their tariff . We needed to provide them with an MCS & a G98/99 certificate, as without these we'd be refused. When asked for these ,ESE referred us to their handover docs, but these were not enough. When asked again, I was told they cannot issue them as they are not registered to do so. This we were not told about before we paid up, in fact, not told at all until it became a problem. Are we the only ones to have this difficulty, & what on earth do we do now. ?
5 stars, 5 stars
no problems since the last one very happy with the service .
I can always rely on ESE to look after my solar system, the staff are friendly and helpful, I thoroughly recommend this company.
Very straight forward the chap that comes and inspect my solar polite and helpful,
The engineer was another time. Was helpful with the information that I needed. He was thorough.
Very helpful staff who were able to answer all my questions and provide the much needed information I required
bob puttock
Oct 08,2024We have been with ESE Solar for over 3 years now. The engineers that come out are very polite and experienced. They always take the time to talk about how my system is preforming. I had a few questions about batteries, they talked me through all my options. Worked out the best options and best price. Very happy with everything they do.