Raquel was extremely helpful and fast at responding
Miurel was great and her service was amazing. She confirmed my billing amount before charging and she made sure I updated my meals.
Awesome customer service from Luz!!!
Raquel is amazing she responds fast and is very helpful
Excellent customer service. Raquel was Very responsive and patient!
i was having a problem and Brian helped me out. thank you.
I really enjoy FlexPro for a variety of different reasons. As humans that are often away from home, it can be time consuming and expensive to waste fresh food and continuously have to go grocery shopping. They offer a variety of meals that can be frozen and saved for longer periods of time, and that are still delicious once thawed and heated up. It has given me so much time back to my day because I no longer have to plan, shop, prep, cook, clean all the dishes. We often pair the meals with a couple of veggies or a salad and it's perfect. The meals have also gotten better with time and they seem to be always trying to improve. I personally think it is a great price point for what is offered. Aside from the meals, working with customer service is very simple. If we do not need a week of meals, it is easy to skip the week through the website. If more than a week is needed, that is doable too. Everyone I speak with has been really nice and easy to work with. Today a FlexPro rep, Raquel, reached out to let us know that they were taking care of our request to skip another week and that we had nothing to worry about. It's nice to have that peace of mind and know that there is a human on the other end looking out for us.
Marcela was very helpful
These meals have been great! I was not able to navigate the website. I reached out to the Service representative Brian. Brian Talk me through how to change items, and offered to do it for me.
Miurel was very helpful in answering questions I had and giving me information I asked for very quickly
Meals are delicious and customer service is so prompt and helpful. Raquel just helped me edit my subscriptions and get them shipped out asap even though I wanted to make last minute changes. Thank you so much Raquel!
I just needed to know when my Order was arriving and Miurel ws great with explaing to me the time line of my order and WHN i shld expect it to see it at my front door!!!! Miurel ws great and quik replying to my concerns and question and gv me Very Professional and adequate response and it ws Music to my ears!😁 Cory
Lourdes was extremely helpful in solving my issue that involved delayed shipping and expired meals. Would recommend her helpful services and FlexPro’s extremely functional chat function to other customers.
We have been using Flexpro for over a month and still love it! They constantly change the meal lineup, so we never get bored with our meal selection.
Great job !!
Good communication and very friendly
Marcela was a great help today, card payment didn’t go through last week so I didn’t think I would get my meals this week, she helped me sort that and get my delivery expedited
Love the meals this company has. My only issue is the website is not the best to manage your account. But I gave a 5 star review because Miurel was able to fix my issues fast and easy.
Raquel handled everything for me without hesitation. Excellent customer service experience.
Richard Gonzales-nunez
Apr 30,2024Proflex meals customer service rep Marcela delivered just like the rest. Thanks for being an awesome company