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fuelGenie is owned and operated by Worldline IT Services UK Limited, working with Tesco, Morrisons and Sainsbury's. Worldline IT Services Limited has been operating fuel card programmes for the UK’s leading supermarkets for 17 years.
Reviews 476
Andrew Fordham
Dec 13,2021Excellent and fast service.
customer
Dec 11,2021Excellent service
Tony Layzell
Dec 10,2021Spot on company
customer
Dec 09,2021Ease of online account handling, customer services when called dealt with our query efficiently
Clark Ferguson
Dec 07,2021Fast and efficient.
Andrew Gibson
Dec 02,2021Very good and very quick service when I was looking to increase my credit limited.
Mrs Theresa O'rourke
Dec 01,2021We have just joined FuelGenie because of how cost effective they are compared to our previous fuel provider, of whom, over time, added extra fees for this, that and the other on top of the fuel your were buying. I am impressed with their Customer Service. I can ring, with any query and have a direct answer and the phone is answered swiftly. Their website could do with updating, however this costs money, but it does the job, and gives me the information I require. My fuel cards cover 3 major Supermarkets, which usually have slightly cheaper fuel per litre than other major brands. Yes, I would recommend having an account with them.
DAVID GLASPER
Nov 26,2021Have used for a number of years with no problems fast replies and would recommend them and give them 10 out of 10
Peter Daley
Nov 25,2021Simple and easy to use and change details ect
Trinity
Nov 18,2021Excellent customer service
Gene
Nov 15,2021Every thing seems to be what fuel genie says
NPS
Nov 09,2021Customer service is exceptional. On the 2 occasions I have raised a query, they have both been dealt with swiftly and efficiently. Lisa is an excellent customer service advisor offering her expertise in friendly and helpful manner. Thank you
Leslie Hackers
Nov 08,2021Received a call from Joshua Wootton to continue with my fuel card setup which had gone wrong online, Joshua was brilliantly helpful and with accounts safety in mine he verified who he 5*
Troy Cornwall
Nov 01,2021Fantastic customer service and always very helpful LTC Transport services
Victoria Surgery, Holyhead
Nov 01,2021I was prompted regarding reaching our credit limit. I inputed a request to increase our limit from £400 to £750, this request was actioned speedily and efficiently.
customer
Oct 30,2021i was sold this card being told it was monthly terms, it turns out its dd weekly making it pointless from a buisness point of view.
Transporters247 Eco-Friendly-Couriers
Oct 29,2021My fuel genie account was followed up by a representative called Josh Wootton. He was contactable easily for the few questions I had. A Great Guy. Account opened. Great Service. All Day Business Ltd. Mo Director.
Declan Macaloney
Oct 28,2021Josh was the adviser I spoke to he was very helpful! Helped me with all of my queries and generally just a really nice guy!
Mark
Oct 20,2021I called up the customer service team to ask how I could go about getting a credit limit increase, they gave me the direct e-mail for the accounts department. I e-mailed my request and in less than 5 minutes, it was actioned. Great work
David Smith
Dec 14,2021Easy and clear to use