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fuelGenie is owned and operated by Worldline IT Services UK Limited, working with Tesco, Morrisons and Sainsbury's. Worldline IT Services Limited has been operating fuel card programmes for the UK’s leading supermarkets for 17 years.
Reviews 476
customer
Aug 16,2022Great service and ease of use
Jason Clarke
Aug 09,2022Great customer services received
Chris
Aug 09,2022Extremely easy to work with, from adding new cards/details, to changing credit limits effortlessly. The efficiency fuelGenie gives our business is beyond expectations.
customer
Aug 09,2022Great customer service, and feedback is swift. Very happy with the service they provide
customer
Aug 08,2022Excellent service
Richard
Aug 05,2022prompt and excellent service
Darryl Mayer
Aug 02,2022Garbage system. I can never log in in one go using my correct log in details. Despite several (ie, every month) complaints about thus, the problem remains!
Kevin Stow
Aug 02,2022It was nice and easy to get sorted for our Charity to join FuelGenie and everything has continued to work well.
PB
Aug 02,2022Great service and solved query quickly.
georgern
Aug 01,2022I found Customer Service very easy to deal with. They were very quick to respond to my query.
Mark Willis
Aug 01,2022Efficient polite service
kevin beaven
Jul 26,2022Applied for credit increase and was sorted out extremely fast very good service
Matthew McNeill
Jul 25,2022App is quick and easy and staff very helpful.
Michael Boss
Jul 21,2022The app is very good because it shows you the prices of fuel near where you are, The cards could maybe be wireless contact and possibly being able to use them at any service stations would be great. Overall really pleased and a great company.
Richard
Jul 18,2022An increase in our credit limit was requested and was granted within 24 hours. Excellent service
Stephen begley
Jul 18,2022Very helpful and great company
customer
Jul 15,2022Quick and easy to speak to customer service and always able to resolve any issues.
customer
Jul 13,2022thank you fuel genie for such a quick response with my issue.
Christopher Tomlinson
Jul 13,2022I requested information on our account and reasons why fuelGenie reduced our credit limit. I got a clear explanation and then it was explained how it could be increased. I sent e-mail immediately requesting an increase and got an almost immediate approval e-mail. Can not ask for better service than that.
Rosa Watts Lynch
Aug 16,2022Very efficient and rapid service when you require amendments to your account.