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fuelGenie is owned and operated by Worldline IT Services UK Limited, working with Tesco, Morrisons and Sainsbury's. Worldline IT Services Limited has been operating fuel card programmes for the UK’s leading supermarkets for 17 years.
Reviews 476
Mike
Nov 23,2022Thank you for your quick reply
Dzhoshkun Ilmaz Osman
Nov 22,2022Don't apply before read this comment. If u miss your direct debit they charging £49 every missing direct debit.It doesn't matter how much you spend in your account.If you're looking fuel card,you should check Shell fuel card.Because shell not charging any money for direct debit missing.Also fuelgenie have a poor customer service.
Cartyservices
Nov 16,2022Great scheme helps with all information on invoice
christine cantor
Nov 15,2022It's the way you take the money and don't take it off the account for days I pay every week
Mike Warner
Nov 14,2022Responded quickly and positivley to my account credit limit request!
customer
Nov 14,2022Great company and always at the end of a line
customer
Nov 10,2022fast responsive customer services team every time - excellent support
alison Barber
Nov 10,2022Having used for many years the online account system is great very easy to download invoices, check usage, request or cancel cards all round great website. Tele customer service 5 star staff very helpful and understanding.
Ismail Surty
Nov 01,2022Very easy to sort out my problem of log in
Jim
Oct 31,2022solved my conundrum
Omar
Oct 24,2022READ BEFORE APPLYING. Reviews do not seem legitimate. Charge of £49 for a direct debit return which will add on every few weeks upon failed payments. Outrageous charge and no set date for a direct debit.
Rene Rambridge
Oct 23,2022I deleted the app. I just wanted to post a few prices I had recently paid. But the app requires log in and passwords that are not kept in my iPad manager… Not sure why it should be difficult to post prices paid…
David Brown
Oct 21,2022Good company and easy to communicate with.
Graham Short
Oct 20,2022very quick response
Dexterreilly
Oct 20,2022This has to be one of the worst customer service companies I've come across. Can't believe the reviews here (sus). Good luck with getting a rely on via email, hasn't happened yet despite over 20+ attempts. So you pick up the phone to cancel the account, to be told you need to send an email, which you do but no reply and when you phone back again they said they don't get it. For your sanity avoid!
customer
Oct 17,2022Not very helpful,
LJM ELECTRICAL NORWICH
Oct 14,2022So far so good. App is simple and intuitive to use - as a sole trader I don’t need some of the features but it’s great to know they’re there if needed as and when I grow.
Luke
Oct 11,2022Great service easy to apply, sensible credit limits. Fuel genie give us a credit line for the fuel to get our business up and running when other simply would not. We are thankful for there trust
Kerry
Oct 10,2022Excellent response from customer service. Sent email asking for a higher credit limit and it was done within half an hour. The website is also excellent to check our account and email reminders are always relevant and in time. Great all round!!
Martin Dover
Nov 23,2022I asked for an increase to my credit limit as being a driving instructor I get through a lot of fuel and they granted it within half an hour excellent!