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Grain Connect

Hosted by David Simmons

4.5 (878 Reviews)

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Gigafast speedsup to 900Mb No in-contractprice rises Dedicated fibreto every property Free router& set-up We doubt it'll happen but if you find a better deal on an equivalent package from another provider, we'll match it.No ifs, no buts. 1. Get signed up Click below to sign up online and personalise your package with optional extras. 2. Get locked in Stuck in a contract? Lock in a broadband deal for up to 90 days and, when the time comes, we'll handle your switch. 3. Get installed We'll arrange a FREE standard installation with one of our expert engineers - easy! Check your postcode Switching couldn't be easier! If you're switching to us at your current address, simply opt in to automatic switching at checkout and we'll take care of it for you. Any questions, give us a call on 0330 223 2266.

Reviews 878

4.5

Out of 5.0

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Scott Chapman
Mar 02,2025

The installation date on my property was 28/02/25 the installation was a tidy job however I had to get my shovel out when I got home from work to dig my own trench out in the front garden for the communications wire to lay in. Not ideal.

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Komal Josh
Mar 02,2025

I have the highest package of grain gigabytes... Worthless... Waste Internet service ... Poor connection 20mbps inspite of gigabytes package πŸ₯΅πŸ˜‘😑... Poor coverage... Forcing customers to buy extenders... Their Internet coverage and speed was good at my home only during first one week of connecting with grain on Feb 2025 at Manchester. However from second week onwards it was totally bad.. As a remote worker, I faced very poor signal unstability issue during teams call remote access till now.. I have a TP link extender. But no use... However, if there is no Internet connection in the Grain router then how will an extender can provide ? GRAIN CONNECT put my job in trouble and I'm mentally stressed daily. Grain connect'S customer service is tooooo bad.. Whenever I call grain Customer service, they are literally forcing me to buy their extenders to make additional money out of that. Customer service easily fooling remote working based customers. They believe that customer of this kind will definitely buy whatever grain connect demands. Finally, im facing great loss with grain connect. I never knew Grain connect are big cheaters. I will be happy only if they give good Internet speed and signal coverage like how it was in the beginning without any additional extenders.

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Samantha Edwards
Mar 01,2025

Zac came and set it up for us he was fab bril and made me feel so much better about my change over was clean up after him self and my tv and Internet is so much better and have told lots of people but I w

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Sam O
Mar 01,2025

Well I have been with other Internet providers Grain broadband is simply the best, I had mine installed 3 months ago the speed exceeded the one I was promised, very pleased to be with Grain never blink thank you.

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Cameron Maclauchlan
Mar 01,2025

Nice friendly and took his shoes off even tho he wasn't asked. Got the job done quickly as well. Good experience. Masi was the engineer

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chris stanland
Mar 01,2025

Cam + Dan did a great job installing broadband have good as speeds and a bargain price, I was surprised at how big the router is though

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Nasar
Mar 01,2025

Sam the installer was great explained everything as to what she was going to do, where she would drill and where the Internet box would be placed for best coverage and how long the job would take, she tidied up and answered all my queries after finishing the job.

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Raymond
Mar 01,2025

Very fast connection left every thing clean and tidy no problem with setup 5 stars

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Victoria Butterworth
Mar 01,2025

I was signed up via online chat, very simple, they cancelled my BT internet and came within a week to fit GRAIN. Cheaper and much much better! Can’t recommend enough!

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George Sansom
Feb 28,2025

Absolutely fantastic service with no hassle at all, everything was done for me so no worries changing from one network to grain,one very happy customer πŸ‘πŸ‘

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Ruben James
Feb 28,2025

A pleasant and proficient installer. Professional & courteous, plus a great product, too. +++++ Many thanks

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Toeknee
Feb 28,2025

Engineer polite and efficient, left work area tidier than how he found it. Speeds are already much improved compared to previous internet provider

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Kevin Watson
Feb 28,2025

The engineer, Masi showed up on time. We discussed where the equipment would be attached. He was very respectful, taking off his work boots even though I didn't ask him to. I wasn't sure if the appointment would be cancelled as it was raining, but that wasn't a problem. Masi left the work area clean and tidy. We did a test to see that everything was working and I'm very happy with it, the speed is excellent even though I went with the lowest one.

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Aaron
Feb 28,2025

Called before arrival, turned up on time. Was clean and tidy during the install and took the time to have a chat with us about the product. Zak was a decent bloke who was very friendly during the install, took time to entertain our little boy who was interested in his tools and what he was doing and left the workspace clean and tidy after he had finished

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paul tisseman
Feb 27,2025

The engineer arrived punctually and gave fantastic service. Everything was fully explained and he was extremely helpful and pleasant. There was neither interior or exterior mess. We're delighted.

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Ricardo Candeias
Feb 27,2025

Really fast above expectations Not full 5 Stars as it occasionally looses connection, but i believe to be early networking bugs which in time will not happen.

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Bradley
Feb 27,2025

Really pleasant installation team arrived promptly and immediately got to work. Highly recommend. Thank you to Oualid and Derrek

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Lesley & Bryan Thompson
Feb 27,2025

Charlie our installer couldn't do enough to makesure we were completely happy with our broadband service, making suggestions on which was the best a neatest way to install the necessary hardware etc, we would recommend him and his caring work ethic to anyone considering a Grain installation, a credit to the team.

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Margaret
Feb 27,2025

Yeah was well help ful and very good cannot wait for it to be runn

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Devraj
Feb 27,2025

To provide Grain Connect Fibre broadband Charlie carried out a survey yesterday afternoon and today the service was installed.Charlie even nicely levelled the ground leaving it neat and tidy where the cable was buried.To complete my Hive Hub I connected the Hive ethernet cable unknowingly to the incorrect port. I called the Grain Connect engineer and quickly became aware of the error but I was more pleased that the engineer patiently gave me directions and waited till my hive hub was fully active.In this short time I must say the services provided by Grain Connect has started very efficiently.The personnels ,to include the customer service department too, have proved to be brilliant so has been well worth me waiting since I had showed interest two years ago.I recommend this Fibre broadband company.

0330 223 2266 [email protected]

Clifford House, Cooper Way, Parkhouse, Carlisle, CA3 0JG, Carlisle, GB

http://grainconnect.com

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