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Grain Connect

Hosted by David Simmons

4.5 (878 Reviews)

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Gigafast speedsup to 900Mb No in-contractprice rises Dedicated fibreto every property Free router& set-up We doubt it'll happen but if you find a better deal on an equivalent package from another provider, we'll match it.No ifs, no buts. 1. Get signed up Click below to sign up online and personalise your package with optional extras. 2. Get locked in Stuck in a contract? Lock in a broadband deal for up to 90 days and, when the time comes, we'll handle your switch. 3. Get installed We'll arrange a FREE standard installation with one of our expert engineers - easy! Check your postcode Switching couldn't be easier! If you're switching to us at your current address, simply opt in to automatic switching at checkout and we'll take care of it for you. Any questions, give us a call on 0330 223 2266.

Reviews 878

4.5

Out of 5.0

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Jay Mellon
Feb 21,2025

Absolutely amazing service. Fast installation, explained everything in detail, and even tided up, one happy customer, thank you

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Mr Dave Cook
Feb 21,2025

Top Tier Consistent speeds with no outages. This is as reliable a provider as I've had, and their customer service is friendly and helpful.

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Colin
Feb 21,2025

I've had no problems with the broadband or WiFi and WiFi extension works great especially out doors and connection has never gone faulty to turn my device off to refigure when the Internet goes off and its fully fibre optic right upto the router so no copper leads getting plugged into from the wall to the router and speed is really fast when playing online

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Darren Butters
Feb 21,2025

I would recommend Grain WiFi to anyone that need great service they came out quick the man who fitted the router was quick very polite and professional. The customer service team very professional and were ladies and gentlemen very polite and friendly and helpful. I can’t thank them all enough. I would suggest that everyone who needs WiFi to check grain out before you look or go with any other WiFi provider. And Jessica from customer service is a very professional, polite helpful and such a lovely lady. I’m mr Darren Butters a very happy and satisfied customer.

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John Tomlinson
Feb 21,2025

Grain is the best broadband provider I've experienced. I switched from Virgin to Grain due to rising prices and no service improvements. Grain offers similar speed. Grain's service is better than Virgin's. They promptly fixed faults and informed me Overall, an excellent company.

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Carole Hanley
Feb 21,2025

Great experience all the way through .Ashley who did the connection was fab polite helpful and knowledgeable. Explained everything. So happy thanks grain.

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Aima
Feb 21,2025

He was very nice and did his work very nicely

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Paul Harman
Feb 21,2025

Excellent service on the day of installation, the engineer, Paddy, was polite courteous and very helpful. Had a few issues getting to the point of installation but Grain sorted it very well. If you’re thinking about making the switch, don’t! Just do it, it’s a win win.

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Di
Feb 21,2025

Well what can I say!! An excellent company never been happier with the service, had a problem yesterday and they can out within hours to fix it, excellent customer service as well when you ring the call centre too always happy to help. Thanks for a great service Grain ❤️

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customer
Feb 21,2025

Great job done by her at 130 BD5 9LA

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Robert Stephenson
Feb 21,2025

I've been a Grain customer for 2 years and I've had no issues with the service so far. Been consistent so far.

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Mr. Rafeeq Patel
Feb 21,2025

Good service good staff excellent customer service great job we’re chip broadband ilke *******

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Steven Williams
Feb 21,2025

Great internet at a great price with great really helpful customer service

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Black , Michele
Feb 21,2025

Had Grain wifi for around 6 months , had no problems whatsoever, very pleased 😀

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Bill Shergold
Feb 21,2025

I read a leaflet from Grain and as I was Finishing with EE due to a price rise, I enquired and Found That for less money I could get more from GRAIN. The engineers arrive on the date and time I had requested and had the broadband system up and running in no time, they also cleaned up after them-selves and explained everything in laymen's terms to me (73yrs Old ) . a outstanding customer service to boot.

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Mr Kilbride
Feb 21,2025

On time polite and helpful. Thank you.

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Emilia Eyre
Feb 21,2025

We can’t praise Zak and Rodney enough they were so friendly and had the best customer service ! Made the swap quickly and efficiently, explaining everything and making it as simple as possible. Thank you again, we hope you enjoy your trip to Edinburgh!

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Denis
Feb 21,2025

Excellent customer service and great Company no issues in the last 5 years, great price for the packages, fast and smooth installation process. Just wanted to say I highly recommend the service you provide and your excellent employees.

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Jim Love
Feb 21,2025

We have been with Grain Connect for over 18 months now, and they have been the best ISP we have ever had. The few issues we've had, have been resolved promptly by nice friendly staff from Carlisle who know what they're doing. Our Ultrafast broadband connection meets all our gaming and streaming needs.

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spud
Feb 21,2025

Found them to be brilliant customer support when phoning appeared great never had an issue and great speeds

0330 223 2266 [email protected]

Clifford House, Cooper Way, Parkhouse, Carlisle, CA3 0JG, Carlisle, GB

http://grainconnect.com

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