Gigafast speedsup to 900Mb No in-contractprice rises Dedicated fibreto every property Free router& set-up We doubt it'll happen but if you find a better deal on an equivalent package from another provider, we'll match it.No ifs, no buts. 1. Get signed up Click below to sign up online and personalise your package with optional extras. 2. Get locked in Stuck in a contract? Lock in a broadband deal for up to 90 days and, when the time comes, we'll handle your switch. 3. Get installed We'll arrange a FREE standard installation with one of our expert engineers - easy! Check your postcode Switching couldn't be easier! If you're switching to us at your current address, simply opt in to automatic switching at checkout and we'll take care of it for you. Any questions, give us a call on 0330 223 2266.
Engineer was very nice, polite, explained everything, was quicker than I thought it would be and left no mess. Very happy. The broadband itself seems to be fine, not had on long. Loved that you could sign in using a QR code of the password. I would recommend. The customer service representatives have been very helpful also. Can't fault anything
Speedy and prompt installation. Added to all my devices without a problem.
I didn’t get the name of the engineer but he was really professional, friendly and efficient. A credit to the company. In fairness from signing up to booking the installation and having WiFi installed the customer service has been excellent. Would definitely recommend.
We had an outstanding experience with Oualid during our recent installation with Grain. From start to finish, he went above and beyond to ensure everything was set up perfectly. He is highly knowledgeable about the technology he installed, he took the time to explain everything clearly, making sure we felt confident using it. He really stood out as a professional. He was very friendly. Oualid made our entire family feel completely comfortable with his warm and respectful approach. He was courteous, efficient, and paid great attention to detail. In our opinion, his exceptional service deserves recognition—and even a raise! We highly recommend Grain and especially Oualid for anyone looking for top-tier service.
The engineer fitted my new grain broadband system efficiently, tidily and explained everything to me thoroughly. I highly recommend the service.
We have had no problems since installing Grain. The Internet is reliable, as good as big names and just as reliable. I like that your staff are all UK based, friendly and helpful. All in all I'm very satisfied.
Very consistent high speeds and no issues at all,needed some tech help to change settings at the beginning of my contract and they were super helpful. Recently extended my contract so all good for me.
Great company ! Great customer service! Superfast broadband speed ! And Great value for money 😀
Brilliant service from applying online, to getting a call for installation which was super fast to the engineer coming and fitting the router etc. Clean tidy job done and the speeds have been amazing
Great service from ordering my broadband on telephone kept updated on everything from start to finish , insulation was great guy Dan who came to install was very friendly and helpful great star service from start to finish excellent service
Masi was fantastic,clean tidy and quick. Couldn't be happier
Friendly and clean the place where they connected.
Great set of guys to come and fit the WiFi, In and out quickly and quietly, great service Big shout out to Derrel and Qualid
Very happy with the amazing service. My engineer Ryan.k was very helpful and answered all questions. He went way and beyond with the level of service. The work he carried out to install the broadband was to a high level leaving no mess. He was very friendly and had great communication. I’m extremely happy.
We have just had our Grain Internet installed by our engineer Zak, who was extremely helpful during the installation. Always ensured that he discussed every step of the installation with us to make sure that we were happy with how everything was fitted. In all really fast installation and great customer service to get us up and running.
Really fast and very good Wi-Fi 👍👍👍
Charlie the installer was very professional and helpful and quickly did his work and cleaned up after himself. Can't ask for any more.
Never had one single issue since I started using this company even with 1 or 2 late payments not been cut off never lost connection they really are doing fantastic 👏
The person that fitted it was very professional he cleaned everything up no problem at all up to now i am very happy plus I am saving a lot of money as kcom prices was very expensive I am glad I have left them thank grain for you help
Christopher Walton
Feb 27,2025Given 4 stars to keep Grain keen great service so far no issues with fibre optic service installation was prompt by 1 engineer, find the speed is sufficient for me maybe they do faster anyway a happy bunny.