H2 Gear
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H2 Gear is the online arm of Giant St. Paul's, Giant Bicycles' flagship London showroom and shop. As the largest bike shop in London we have the space to display the full range of Giant & Liv bikes and most all clothing and accessories.
If you have a Giant or Liv bike, or are thinking about one, feel free to ring with any questions and enjoy your next ride!
Reviews 757
Mr David Lawrence
Sep 02,2017Purchased a bike online in their bank holiday weekend sale and arranged for click and collect at their soho store. Transaction went through fine and I was called a few days later to say as much although due to a busy weekend there would be a slight delay in processing the order. Called again a week later to be told they couldn't satisfy the order and my credit card had been refunded. During this time the model of bike I was interested in had since sold out at the other online stores and so am now unable to get the bike from anywhere. H2gear email received shortly afterwards to suggest I buy another of their bikes - they must be joking!
Mark
Sep 02,2017Great product and price, communication of delivery could be improved as received no indication of delivery until a txt from U.K. mail on day of delivery. An email/ txt to say your item has been dispatched/ track facility would be good.
Ian Atherton
Sep 01,2017Great price for excellent Giant Bike,the bike was set up fully and just handlebars and brake to put on all very simple. Ordering was an easy process and all questions answered fully and happily.Great thanks .
David
Sep 01,2017Good fast service Very good lady on the phone to answer my questions
Mr H Eastwood
Aug 28,2017Item as described and delivered quickly.
JAMES ROSSER
Aug 27,2017Very good bike with good service
Stuart
Aug 26,2017It would be 5 stars, apart from the courier service used. Which I know is not H2gears fault, but the rating is for the complete transaction.
Paul
Aug 16,2017I hadn't heard of H2gear before this purchase but with great prices and speedy delivery I'll definitely check them out again.
Ian Conners
Aug 15,2017Needed replacement endura liner shorts, H2gear were the cheapest online. Delivery was very quick indeed! Impressive
Westindieman
Aug 08,2017H2 were great and offered all the help I required, I just wasnt that happy with the delivery company UK Post.
Milan
Aug 08,2017Great service, item as described and arrived same day to central London. Would recommend.
denise
Aug 08,2017Great product range, knowledgeable and friendly staff giving excellent customer service. Highly recommend!
Happy cyclist
Aug 07,2017Received promptly and following day it rained. Cycled home and stayed dry, slightly warm but luckily there are armpit air vents. Roll on the autumn weather cos I'm prepared and visible now.
Janette
Aug 06,2017Ordered a bike online, but someone else had ordered the same one so I had a minor delay whilst they got hold of another one for me. I was really grateful for this, because they didn't have to, and it was a sale item. After the minor delay my new bike was delivered in perfect condition. Thanks.
Vicky Thompson
Aug 04,2017Item arrived very quickly and was as described in the advert
Jan
Aug 02,2017Super fast Shipping and Nice contact!
Kris
Jul 31,2017Unlike a major UK cycle shop, H2 had a reasonable shipping charge to the Czech republic - that’s on top the fact that the sale item (Topeak Child Seat) was abou 60% less at H2. So what’s not to like. When I called prior to the purchase, I spoke to a real person, got the info I wanted. I got regular email updates on the status and the item arrived within 6 working days since I placed the order. The only reason I’m not giving H2 five stars is that the actual invoice came from Giant Store St Pauls rather than H2, which was a tad confusing. Everything was fine with the details but an unexpected email with the subject of “Receipt from Giant Store” landing in the inbox cause a bit of unease. But that was really just a small inconvenience. I would not hesitate to purchase cycling gear from H2 again.
WF Chan
Jul 26,2017I ordered a small item and it arrived very quickly. However, H2gear sent the wrong size and didn't have a replacement. It's a shame, as they appear to be a good business.
Lewis
Jul 26,2017Did what their website said they would
Lucas
Sep 03,2017Bicycle arrived with different (cheap - not genuine giant) wheels. Seller instead of good will , defend him self telling bunch of rubbish. Not recommended at ALL.