H2 Gear is the online arm of Giant St. Paul's, Giant Bicycles' flagship London showroom and shop. As the largest bike shop in London we have the space to display the full range of Giant & Liv bikes and most all clothing and accessories.
If you have a Giant or Liv bike, or are thinking about one, feel free to ring with any questions and enjoy your next ride!
All fine and product arrived in good time however it was delivered to the billing address and not the delivery address. Also specified as a business address but delivered around 6pm.
Outstanding after sales, really good communications and service, really an outstanding company, i have no issues recommending them.
Quick delivery and great price.Item is superb too,works well.
Very fast dispatch and delivery and great communication, will definitely use again
My experience was brilliant. The bike turned up when it was due a well packaged. Just needed to put peddles and handlebars on and I was out on it.
Ordered item and although there was bank holiday in between my order and my cycling trip may it arrived within a few days well packaged and as described.
The items inordered were out of stock and I was informed of a possible delay. However they managed to get them to me without delay. Good communication and great price with free shipping.
Excellent fast service
There was a problem with my delivery - it was the first time anything I have ever ordered online has gone to the billing address instead of the specified delivery address. The mistake might have been aggravating but Louis' response was fantastic. He apologised, figured out what had gone wrong and immediately set about fixing it. A couple of days later and, and with no further hassle to me, the order had been collected and redelivered to the correct address. From a less than ideal start, to an effortless conclusion, it was a great turnaround. Thanks again!
Super quick service, items spot on and the little bag of Haribo was a nice touch. Will be using H2Gear again!
Quick delivery, good product. Does what they said.
First class, highly recommended
Great service and value for money.
Very happy with new running trainers and made a mistake at my end thinking I was supposed to get a second pair of laces.. This was quickly resolved even though it was my mistake and they've agreed to send me the laces free of charge..! Simple things..!
Good service, quick delivery as promised
The bike itself exceeds my expectations.It was well built by the dealer and took very little adjustment to be ready to ride. Delivery was delayed for a number of reasons and that was the only negative.
Impressed. Great prices. Really quick delivery. I have only recently found H2 gear but will definitely shop with them again.
Quick delivery. I would recommend.
Fast delivery 2 days before stated date. easy to deal with, no hassle and great service.
Darren
May 11,2017Super fast delivery. Price matching is great 👍