H2 Gear is the online arm of Giant St. Paul's, Giant Bicycles' flagship London showroom and shop. As the largest bike shop in London we have the space to display the full range of Giant & Liv bikes and most all clothing and accessories.
If you have a Giant or Liv bike, or are thinking about one, feel free to ring with any questions and enjoy your next ride!
Easy to order and fast delivery - thank you.
Quick, professional highly recommend
Great speedy service. Good range of products and fair price
great products with prompt service and delivery
Easy to use, product supply just as good I hope
Good range of items to look at and fast service as well.
When I was let down buying from another shop I found H2 Giant. Saved Christmas with excellent customer service and next day delivery, should be 6 stars. Highly recommend.
I ordered a bike bag but when it arrived it appeared to be the wrong size. In the end it was a misunderstanding which was cleared up by telephone with Rob at H2Gear. The professionalism and customer service was superb.
After a wee mix up with my order it was resolved incredibly quickly so thanks to the H2 Gear team for sorting this in time for Christmas!
This is the first time that I have bought from H2gear and I was somewhat surprised when I saw the remark to the effect that this item will be shipped in 7 days. I needn't have worried though as it arrived by DHL the next day!
I will be returning my recently purchased stem for my giant propel. As this is not a new stem as advertised. It is second hand. It arrived in an old damaged box and the stem it’s self Is scratched to hell. Bad show boys
I have never used H2 before but they had what I needed and it came next day and didn’t need to sign up to an account just a fast simple purchase that arrived the next day free of charge AWSOME
Excellent customer service. Great communication throughout. And very helpful staff. On-time delivery.
I ordered TT bars for my Propel advanced and the full kit came next day. They didn’t have stock of a certain bar type but were quick to offer solutions and get the items to me with a complimentary gift inside. Great service, would love to do business with them again soon.
I bought a gravel bike from H2 Gear, very impressed with communications and service. The bike was delivered in a week from order, some small assembly required (as expected, front wheel, seat and handlebars needed to be attached). I was fine to do this, but H2Gear had emailed to offer support in assembly if required. Tubeless tyres were fully set up ready to use, gears indexed, bike was well packaged to prevent damage.
Hard to find part sent quickly Nothing to fault
Great service! From initial order through to delivery, communication was great. The bike (Defy Advanced 1) is a great piece of kit.
Great service!
Good prices and products
Walter3288
Jan 07,2022Great service. Best price for favoured Castelli with free delivery. Easy to order and delivery well communicate and prompt.