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H2 Gear is the online arm of Giant St. Paul's, Giant Bicycles' flagship London showroom and shop. As the largest bike shop in London we have the space to display the full range of Giant & Liv bikes and most all clothing and accessories.
If you have a Giant or Liv bike, or are thinking about one, feel free to ring with any questions and enjoy your next ride!
Reviews 757
Timea
Feb 26,2021Fast delivery, great communication via email Thank you H2 Gear
customer
Feb 23,2021really helpful. especially Rob.
customer
Feb 12,2021Excellent customer service
David
Feb 11,2021Excellent service!
philip cobb
Feb 08,2021We initially dealt with a Giant dealer in Bristol who sadly did not have the model we had but put a lot of effort in to find on line the few shops that had the models we wanted. We contacted Graham in H2 Gear in St Pauls who had both models and they packed them up and dispatched them imediately, arriving within two days. very efficient and very helpful
Rusty
Feb 06,2021Ordered a bike, it arrived fairly quickly, but I was sent no update on dispatch or shipping, so it’s arrival was a surprise. Bike condition pretty good, but the front brake eyelet had been crushed (I assume in transport). I sourced a replacement online, but a bit annoying.
Pete
Feb 05,2021Excellent service, very swift and professional.
Andy C
Feb 04,2021Customer service was great . The order arrived very swiftly and although I needed to return it (sizing was small) the communication was prompt, helpful and efficient.
customer
Feb 04,2021Excellent, fast service. Received emails updating me of when delivery would be made. Product arrived quickly and in great condition.
customer
Feb 02,2021Would definitely buy from again
Len Weeks
Jan 30,2021Unable to ship the tyres I ordered, H2 Gear offered a higher spec tyres discounted to the price of the original order - which I was very happy to accept.
Darren
Jan 30,2021The bike arrived in 3 days... which is amazing and much quicker than told👍. It was really well packed and protected and DHL didn’t even damage the box 👍 . Lovely bike and great communication is brilliant and appreciated these days... well done H2 Gear.
Sam S
Jan 27,2021Helpful over the phone, easy to use website. Stock available.
nat:-)
Jan 27,2021Thank you. Great service
Andrew Thomas
Jan 25,2021My experience with H2 bike and the St pauls Giant store has been first class.From my initial discussions with Rebecca; through the simple transactions online and the premium delivery via DHL in just 48 hours, everything just worked. The bikes - a Giant Revolt Advanced Pro 0 and Liv Devote Advanced - were PDId brilliantly by the workshop team and wrapped very carefully for shipping. They even answered my daft question on the phone sensitively! I would have no hesitation ordering a bike or component from them again. Thank you Giant St Pauls London.
customer
Jan 24,2021Great price. Fantastic service and delivery.
customer
Jan 22,2021This ladies bike was ordered on Monday and arrived in Norwich on Thursday. Well packed and set up ready to assemble and cycle off. No problem as i have plenty of tools but an allen key and simple spanner would help a beginner if they bought it. The Liv bike rides well and my daughter is delighted with it.
Beth Richards
Jan 22,2021So impressed with the amazing fast delivery- I received my item within 24 hours of ordering it!
Mike
Jan 21,2021Ordered a giant fastroad on monday night, it arrived by Wednesday extremely well packaged. Super fast efficient service. I rang on Tuesday morning to check they had received my order and the lady on the phone was extremely helpful and being new to a road bike answered all my questions so helpful. Can't fault them In anyway 5 star service
Aimie Hamer
Mar 03,2021Great, they had just what I wanted (cycling shoes) in the right size at the best price(£50 cheaper!) I could find, delivery was fast in 3 days, very clear tracking and communication. Will definitely use again! Thankyou