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Reviews 818
GLASSPOOL
Feb 13,2025So impressed! Their products are beautiful, well made and well packaged. The delivery was super quick too. Can't wait for some warmer weather to really enjoy our brand new outdoor furniture
MRS STEWART
Feb 13,2025I was a bit concerned about ordering from a company I didn’t know but I’m glad that I did ! The chest of drawers that I ordered were as good as I hoped they would be and look great in my bedroom. I was pleased to be kept informed at all stages of my order and by the delivery company. Will definitely order from this company again.
Peter Dicks
Feb 13,2025A very professional company, customer service best I’ve ever had dealings with, polite in all communications and most helpful in all queries. Wish other companies would take a lesson from this company. Purchased a pergola from this company excellent quality. Delivered on time, some boxes had small amount of damage, carrier’s fault, some small item damaged replaced without any issues. Would 100% use this company again, having noticed they sell garden furniture as well. Well done Harbour Lifestyle
Matthew Byatt
Feb 13,2025Arrived very damaged
Paddy
Feb 13,2025The staff couldn't do enough to talk and show us through various options. Took time to answer any questions, queries that we had. Made us coffee and tea, made us feel very much at home. Would recommend the showroom experience, to see the product in place and realise how good the products actually are. A very enjoyable experience.
David, Glasgow
Feb 12,2025I really like the 3x3 Pergola with sides. It seems like value for money. The company have a good what’s app system so you can contact someone quickly and they do their very best to help. My pergola came with a minor colour defect on one of the strip lights and some scratches on one of the legs. I had to take further time off work to be available for these small defects to be fixed. Replacement strip light and paint were sent but didn’t arrive so more time off work for no delivery. More time off for the second delivery. Further time off work for the fixes but the guys never appeared until 5.45 pm. Had I known I wouldn’t have taken time off. I could have lived with these minor issues if Harbour had given a good will gesture eg £50 (I spent £3500). Instead they insisted on all of the above that must have costed them hundreds of pounds and cost me valuable time off work. Common sense should have prevailed for a less hassle outcome for the customer. The installers reported the issues BTW to Harbour I followed up with the different solution same day eg a small gesture of goodwill and I would easily have lived with these minor defects
andrew dover
Feb 11,2025Just brilliant, from ordering, payment options, installation. I cannot fault them
Liverpool Davey
Feb 11,2025Great price and product
John
Feb 11,2025Very helpful and knowledgeable staff. The furniture was displayed well and we were able to view all the items we were interested in. It was a cold and windy day so could do with a bit more heating in their showroom.
Luke
Feb 08,2025We're very happy with the Pergola
Billy Anderson
Feb 07,2025First of all Pergola is excellent value and once fitted it looks great. However, we did experience quite a few issues building the pergola as the installation instructions were not accurate and we had to engaged the supplier for additional help and after speaking to a few people whom I’m afraid were not very helpful we eventually spoke to a fitter who had the experience to talk us through the issue by explaining that certain adjustments were needed. Once he guided us with these adjustments the Pergola fitted perfectly. The adjustments were not displayed in the installation instructions. Also, delivery company placed all the Pergola boxes where our rubbish bins were despite requesting them to be put in a place that we cleared therefore,locked them in and we could not get our bins emptied.
Garry Marlow
Feb 07,2025Very good website and easy to book a showroom viewing.Can also do virtual. The visit itself was excellent. Met by Jade, Showroom Manager, and taken to an excellent and beautifully laid out showroom where we got to see everything we needed. Jades approach and excellent knowledge enabled us to get all our questions answered and obtain all the information required. As our project not due until March/ April also agreed to hold the items on a deposit to secure the prices and stock. Quote provided immediately and emailed so made our decision on the same day. After much research and comparison with other providers we have placed our order.
David Laurence
Feb 07,2025Very happy with product and service
Helen Vaughan
Feb 05,2025Lovely display unit, good quality, arrived quickly- looks fabulous
mr d price
Feb 04,2025Excellent customer service, quick delivery and to help with installation there is an on line video with very detailed instructions. Overall top drawer.
Rebecca Hall
Feb 04,2025Amazing quality - very happy!
James W
Feb 04,2025Lovely showroom. Products look fantastic and all questions we asked were answered honestly. We have purchased one and look forward to it arriving.
JAN
Jan 31,2025Very straight forward ordering to delivery within 7 days and very happy with the product.
Ciara
Jan 29,2025I recently purchased the Burford media unit from Harbour and I am over the moon with the item! It is very well made with a solid wood frame and looks exactly as pictured on their website. The whitewash finish is beautiful without looking too painted, and still shows off the natural wood beautifully. To top off the great experience the item was delivered by Simplee Delivered and the two guys who delivered the item were a credit to their company. Highly communicative via text throughout the day as to what time they would arrive and when they did arrive they were incredibly respectful of my home and placed the item exactly where I needed it. My overall experience has reflected very highly on both Harbour lifestyle and Simplee delivered and I would be happy to recommend them and use both companies again myself.
Harbour Lifestyle, Hope Hall Stud, The Foaling Yard, CB8 9UW, Dullingham, GB
http://harbourlifestyle.co.uk
Elizabeth Colton
Feb 14,2025I'm really happy with the service and product from Harbour Lifestyle. My order was delivered promptly, well packaged and everything is good quality.