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Reviews 706
Ashish
Jul 20,2023Davida has been the main point of contact. She is efficient and very helpful. A very professional approach to mgmt.
Stephen Perkins
Jul 20,2023Very efficient
Rehana
Jul 20,2023Very Good Experience Davida Fouché is the best person to speak
Peter Harrington
Jul 13,2023Responsive, efficient and refreshingly helpful - Haus do things right. Very happy to recommend them.
Giancarlo Jiang
Jul 13,2023Fast response and reliable service.
Diane
Jul 13,2023I have only used this company for a few weeks but the response times and professionalism is fantastic. Lamees Kriel has been my main contact and if her customer service is anything to go by I will be very happy with the company as a whole.
D R O G O N
Jul 13,2023I had the pleasure of dealing with Davida Fouché, and I must say, she has been amazing. Davida's quick and effective responses to our queries have been impressive.
Liz P
Jul 04,2023Hannah had only taken over management of our complex a few days ago and was still in the middle of the handover, but still responded to my query immediately, giving me a clear and fair response within a few hours. Great start - thank you Hannah!
Omor
Jul 03,2023I have had the pleasure of dealing with Davida. Davida has been amazing to deal with. She has responded to our queries very quickly and effectively. Overall the experience has been very positive.
Ada O
Jul 01,2023We have continued to enjoy the prompt response and effective cooperation of the NRH Manager Sebastian, and the Caretaker Virginia. This is remarkably so even in cases of urgent maintenance issues that have required assistance due to short-notice visits from outside agents. We recall particularly recent utilities and insurance inspection visits. We really appreciate this and thank them immensely!
Jack Enright
Jul 01,2023There was fly tipping on our estate that was not just ugly, it was blocking people from accessing the bins and recycling. I reported it to Haus. I didn't expect anything for a couple of weeks. But I got a reply the next day saying that someone was coming out the following day. And the next day it was gone. Making promises that are kept is a rare thing nowadays. But I was very impressed and very grateful.
ali Öztop
Jun 30,2023Sebastian were very helpful and it didn't take even couple days to send his handyman to fix door and lights. He is doing his job well. Caring. Thanks a lot Sebastian and Peter
K Aston
Jun 29,2023Haus took over the management of our estate just over a year ago which wasn't an easy task after a difficult hand over by the previous managing agents. It has been a pleasure to deal with Sebastian. He has been very professional, methodical, punctual, and gets things done. One of Sebastian's exceptional achievements has been to ensure the lease and articles have been followed correctly. This included obtaining contributions for the Residents Association from the social housing properties - the first time this has been achieved since the estate was built 30 years ago.
Gabriela
Jun 29,2023Quick reply from Sebastian at Haus when I needed my meter readings and the caretaker was on annual leave. Thanks!
Yazan Khoury
Jun 29,2023Mathew Turner’s promptness was matched only by his cordial demeanor. He was always available and never hesitated to clarify any queries, no matter how trivial they may have seemed. This was instrumental in maintaining a steady and swift pace in our work.
Jean-Philippe
Jun 29,2023Our block has transitioned the managing agent from MCS to HAUS..... What a change and improvement!!! We benefit now from Haus portal, processes and organisation, but also a dedicated manager Kazumi Taguchi. She is great at sorting out complex issues, working with us as a team on complex situations, and also providing excellent advices. I am not a pro on our block management and Kazumi is of great help, I feel more confident fulfilling my role as a director! Thanks for your help so far, and looking forward to our future work together!
Joe M
Jun 29,2023Carlee has assisted us in the past month and has been very efficient on her approach. The company as a whole is a pleasure to deal with.
Ogedi
Jun 29,2023Sebastian has been really helpful - accessible, responsive and going the extra mile to sort out an urgent request at very short notice.
DeborahRouse
Jun 29,2023We are so pleased with the service Haus offer, having experienced some hardship with our previous managing agents, I commend Haus for turning our misfortuntune around. Our Property Manager has been really proactive and Carlee has assisted helping when needed.
Neill Hamersley
Jul 20,2023From a business point of view, it is nice to have good professional and prompt dealings with block management. Davida has done that during my experience.