Davida pro-actively contacted me to renew tenants access to systems which was helpful!
Davida Fouche at Haus Block Management has been great. She has been very proactive and responsive to all of my queries.
Kazumi and her colleagues were absolutely amazing! Dealing with lots of block management companies we know how stressful this might be but it's not the case if your building is managed by HBM! Helped our tenants with severe sewage block in high professional level! They send very informative report which is very rare today! Thank you very much Kazumi and your team!!
I have contacted the Credit Control Department today to request some further advice and guidance on how to pay the Services Charge invoices and Rene May has been extremely patient and very helpful in providing all the requested information I needed and also provided me some clarification with regard to the invoices. I am very pleased with the experience and service I have received today with Rene May.
Davida Fouché has been very helpful with the letting agency managing my property providing any info required and responding quickly. Very happy to recommend.
I contacted Davida Fouche at Haus, and she always answered the phone promptly and either gave me the answer I needed or contacted someone else within the firm who could - and did- help me. I found Davida helpful and pleasant to deal with- a really good experience.
great communication!
I had few questions and concerns which I rose and get in touch with Elmarie Austin. She was very helpful and kept me updated about everything towards what we discussed. I can say she is professional and on top of her duties. Great job Elmarie 👍
I recently had a really good experience and great service with Kazumi, she was really helpful in explaining charges and answering my questions.
We have livd in the building for 8+ years. In that time we’ve had several terrible managing agents and their points of contact often simply ignored us. Haus have been great, but special mention needs to go to Leila, she is excellent, responsive and put simply gets it done!
Handled my query quickly in a personable manner. David was great
Easy, quick. Thanks to Kholelwa
Great service and incredibly responsive. Kholelwa continually did her upmost to assist.
I have dealt with Kazumi Taguchi at HAUS and she has been extremely responsive, dealing quickly with any issues raised. It has been a pleasure to have her as our main point of contact.
Very pleased with the help, communication and services provided by Haus, especially Lamees, Davida and rest of the team members. Always a pleasure to deal with. Please continue to keep up your service levels, transparently and with compassion for residents and flat owners of Canary Gateway
Had a Question about Flytipping which was answered and resolved promptly.
I contacted Sebastian Zawadzki about the drain issue. He responded very quickly and dealt with it on the same day. Very pleased with the Haus service.
HAUS were the managing agent for a complex of 72 flats and 7 stand-alone houses in Harrow for about 5.5 years. Irrespective of one's view as to the performance of HAUS, the performance of their property manager, Sebastian Zawadzki, was excellent. The site was, and still is, a challenging one, and Sebastian brought a calm, competent, mature and pragmatic approach to dealing with the problems, many of which he was successful in resolving. He'll be missed!
Excellent and prompt communication from Davida, resulting in effective results. Impressed with the service provided.
customer
Jun 13,2023Davida and her colleagues are very efficient and helpful in managing our block in West London.