After having a horrible management company for almost 6 years we decided to change and we chose Haus. Being honest we are impressed on how diligent and organised they are. Specially our building manager (Kazumi) is super responsive and helpful. Really happy with the change.
Kazumi and Haus do a fantastic job managing our block in Hackney. I've been impressed by Kazumi's organised approach and how she has quickly and efficiently dealt with some tricky issues, including a homeless person who took up residence in our block.
Jadon at Haus has brought a level of responsiveness back to queries and complaints about problems at Cobalt Place. A refreshing return to customer service.
Davida Fouche was great, communication and response was on point. highly recommend
We've been working with Haus for approx 2 years now and I've always been impressed with their service. They are responsive, approachable, and have a thorough understanding of our property. Our account manager, Kazumi Taguchi, works with us to keep the costs as low as possible whilst maintaining high levels of service.
Robyn has been be exceptionally professional, has dealt with all my queries in an effective and efficient manner. Allways willing to assist and go the extra mile. Thank you Robyn
Robyn handled my query promptly and professionally. Excellent communication from start to end. I would have no hesitation in recommending Haus Block Management.
I appreciate receiving prompt and efficient service from Robyn, who is always ready to help and advise in a professional manner.
Davida has been a point of contact for me setting up new tenants onto the Haus portal. She has been very helpful and clear advising what she needs from me as the landlords property manager. It is great to be able to work with a block management company who has clear and fast communication. Thank you Davida for making this all very easy!
Communication with Sebastian on our current project has been great, without issue and we cannot wait to work with Sebastian and colleagues at HAUS again.
HAUS have taken our development with a lot of long-standing issues to solve. We already can see significant progress in the first quarter: some outstanding issues already been dealt with, other are moving along the pipeline and none had been ignored. Being with HAUS is an encouraging step up in property management for our development. A big thank you to Pawan and his assistant Latoya. Both of them have been very helpful, good response time, clear & positive communications to our residents/ leaseholders, good liaising skills with our contractors, hardworking and are prepared to give the extra mile to make sure issues are resolved as soon as possible.
We just moved in and I had a great interaction with Latoya Okkers. She set us up swiftly for the access to the building. Great start!
Kazumi has been excellent in managing the block. She answers queries quickly, is great at getting things organised and keeping you updated on progress.
Robyn has been hugely helpful and very attentive to my query. Sorted things out very quickly on registration to the portal and saved me a lot of time and effort. She also followed up to check everything was working. Excellent service. Thank you Robyn. Thank you Haus.
Robyn did a great job going above and beyond the call of duty to assist with sorting out numerous issues. Gold Star!
Following considerable frustration at getting timely resolution of one or two major issues, Carlee Foot's intervention has made a difference and set our relationship with Haus back on a more positive track. Thanks to the Haus team for their hard work under trying circumstances.
I’m giving 5 stars because of my experience with Robyn Baker who quickly and efficiently resolved a building issue for me.
Working with Sebastian and HAUS is great, they keep life simple, great communication and always try hard to deliver good customer service, I would definitely recommend them.
I have been working with Sebastian from HAUS for a long time through site Maintenance work. I have always found Sebastian to be very helpful, a great communicator, friendly and hard working. I would highly recommend Sebastian and HAUS great service.
Laura Howard
Mar 29,2023Haus have been our managing agents for over four years plus. The service they provide has been professional and thorough. Kazumi Taguchi has been our main contact and she has always been extremely helpful, thorough and professional. A fully complete service on all levels of management.