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The new way to manage your home. Free yourself from overpaying for energy, broadband & more, keep in control and move with ease homebox.co.uk
Reviews 863
Sadarie Faulkner
Oct 16,2024Olly Howard made this process so simple and easy for me. Very good customer service and explained everything so well. Olly made my experience very good!
Kristina Slesarova
Oct 16,2024Stacey was absolutely wonderful! She explained everything very clearly and concisely to me. Everything was set up within minutes. Highly recommend. Great deals and transparent service. Many thanks
annief
Oct 15,2024Olly was a pleasure to deal with and took the time to explain how it all worked - all very positive so far.
Tony Joannou
Oct 15,2024This company and its predecessor Billing Better have been a nightmare to deal with. The company purports to make paying regular bills easier however my experience is the complete opposite. It has taken 18 months to clear up a mess mainly of their doing and although they were helpful at the end when the threat of court action was taken, the service from before has left a very bitter taste
Elyette Bationo
Oct 15,2024Oliver Hodgson was so helpful. He helped me set up my account so quick. Thank you again ! ☺️
Malvin
Oct 15,2024To be direct, Olly Howard from Homebox has been a massive support in getting my bills all set up for my new place. He's also been extremely helpful after our initial setup call in answering any questions I have concerning the bills and the extensive details about the company. A brilliant representative of the company as a whole, making me recommend the service to friends!
Queen Ogunyemi
Oct 14,2024Stacey is one of the best customer service I’ve conversed with, she is very patient, listens and gives the best feedback to me and her referrals are detailed. Thank you Stacey for your help and professionalism.
Merve
Oct 14,2024They took a lot of money from me, even though I spent so much energy. Although I asked to close my account and sent e-mails many times, I never received a response.It was the worst experience I've ever had, I regret working with this company!!!
Jeanet Bondoc
Oct 14,2024This one is a complete scam. misleading customers into believing that they will make bill payment simple and that you can set up direct debit for your utility bills so you won't need to utilise this firm. You are unable to view your true monthly consumption since they are taking out excessive amounts.
Natalia Gonzalez
Oct 12,2024I recently moved to the UK and Stacey from Homebox made the moving process so smooth and perfect!
Joyjeera Chirum
Oct 12,2024Very easy and very good to use it I will recommend
Amber Choinski
Oct 10,2024We work with Homebox as an agent, and have Justyna as our account manager. Justyna is always super helpful, and resolves any issues us or our tenants may have. We have many tenants with their tenant packages that are also very pleased with the service they offer.
Vitalii
Oct 09,2024This is the most terrible service I have ever seen in my life, I don't recommend anyone to use their services for paying for utilities, it will bring you a lot of problems. They don't pay the bills for the laundry and don't even inform you about it.
Hailey Li
Oct 09,2024help me a lot with good attitude
Emily Andrews
Oct 09,2024Olly was fantastic, really helpful and personable! Really happy with the service
Emf
Oct 09,2024Love this experience! Been very easy to use!
Helen
Oct 08,2024polite staff, prompt all good at the start of the journey. let's hope that the rest of the support will be as good as the start.
Rachel Ward
Oct 08,2024Karl was super helpful in answering my questions 😊, I wasn't sure of some parts on my package but all is sorted now.
Hollie Marshman
Oct 08,2024Great service
24-128 Kemp House City Road, London, EC1V 2NX, London, GB
https://www.homebox.co.uk
Sara Emad
Oct 16,2024Oliver was so helpful and patient with me He explained everything very clearly