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The new way to manage your home. Free yourself from overpaying for energy, broadband & more, keep in control and move with ease homebox.co.uk
Reviews 863
Muhammad
Apr 25,2024I had a call with Joso Wesley prior to my move-in date, and he was very professional and gave very to-the-point information about the costs involved.
Adam Hughes
Apr 25,2024Absolutely awful company who can't resolve any issues. Perfectly fine if you have absolutely zero issues but as soon as you have an issue they cannot resolve it, they make you resolve it yourself or keep passing the buck and no one takes responsibility.
João Mota
Apr 25,2024Andres gave me a call regarding my Bill package. He was very professional and helpful. Much appreciated his help. João Mota.
John Wallace
Apr 23,2024Both Sophie and Jo went out of their way to help me resolve my issue, and were friendly and knowledgeable.
Dawn Kingsford
Apr 23,2024Very pleased with service and advice provided by Chloe Mart. Friendly and professional.
Rhodri Roberts
Apr 23,2024Ollie was so kind and willing to go over any questions we had before we signed up. He was always a question or 2 ahead and put us at ease about handing control over (not my go-to experience with money!) 10/10 would work with him (and homebox) again
Agbaje Joseph
Apr 22,2024Lovely customer relationship from Daisy
Suleiman
Apr 22,2024Provided a clear and concise information. Very helpful over the phone.
Alice
Apr 21,2024A big thank you to Supriya and Eden for helping me with a council tax issue. Their response was quick, professional and the problem was sorted in a matter of days ☺️
Kate
Apr 19,2024Chloe was so kind and helpful! She made the process really easy and quick and connected with me over the phone on a personal level!
Anon
Apr 19,2024Chloe ensured that the process of homebox helping us set up in our new rental was straightforward. Very helpful and hassle free.
Simon
Apr 18,2024Chloe is patient and understanding person. Always willing to go the extra mile. She's a straight Talker. Which makes you feel welcomed. Communication is key. And trying to resolve customers issues. Is pleasing. Keep up the good work.
Sab
Apr 18,2024Absolutely useless company that just wants to take your money and does nothing to manage your bills! When you email or call you just get fobbed off and told to wait or ring utility companies yourself. Absolute scammers. I would avoid at all cost! if I could give less than a 1 star rating I would!
GN
Apr 18,2024I had a phonecall with Chloe. Chloe was super efficient, informative and helpful.
Tanya Khosla
Apr 18,2024Daisy was very helpful! All the help is very much appreciated :)
Mike Turner
Apr 15,2024The thought of dealing with all the bills in your first flat on your own may seem daunting but who would have known this company is WAY more of a headache. they have cost me hundreds the amount of time ive had to talk to them on the phone during the work day. i have been waiting 2 months for them to sort out a problem with my electric meter ( the supplier has the wrong serial number) both doing nothing to solve the matter. (at this point i am unable to speak directly with rebel energy due to gdpr, which is ridiculous too ) then in one afternoon when one of the staff said they are waiting for octopus to reply, i call and in one afternoon i find the problem we have been waiting 2 months for ? How can i make more progress in a couple hours then they did in 2 months ? because they want to trap, manipulate and take as much of your money as possible and really not care. in the 2 months there is 1 person who actually helped abit. Terrible company (minus the one staff member)
Sarah Johns
Apr 15,2024The online form was easy to understand as i have learning difficulties
Miss Sangha
Apr 10,2024Spoke with Oliver who was flexible on call timings, explained everything really clearly and was super friendly.
Danny
Apr 10,2024Joso was made the whole experience simple and easy great customer service credit to you would highly recommend your services
24-128 Kemp House City Road, London, EC1V 2NX, London, GB
https://www.homebox.co.uk
Edyta
Apr 25,2024Very good, fast and efficient system. The service was exceptional, nice, cheerful and very helpful.