Homebox

4.0 (863 Reviews)

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The new way to manage your home. Free yourself from overpaying for energy, broadband & more, keep in control and move with ease homebox.co.uk

Reviews 863

4.0

Out of 5.0

Mark Stone

Dec 09,2023

I spoke to Tyler today about setting up my bills. He was friendly and professional, and explained everything clearly. Mark Stone.

Rani mariam

Dec 07,2023

Great experience with Tyler McIntosh.He cleared all my doubts and friendly approach.

Uche Daniel Olumba

Dec 02,2023

Spoke to Georgia about my bills and I can say right well that she made the process seamlessly. Great Job by the team.

Beena Rajesh

Nov 30,2023

Am Beenamol Rajesh and had the communication with George it was really nice and very knowledgeable.i am very happy to have a conversation with her. Thank you.

Aimee

Nov 30,2023

Tyler McIntosh! I’m in a super awful situation and the bills were a huge worry of mine, but I needn’t have been so anxious because setting everything up with Tyler was really easy, he was friendly, helpful and I was much less panicky by the end of the phone call.

customer

Nov 29,2023

Steve was a great help and got my information to the correct people to help solve my potential problem in less than 10 minutes!

Sophie

Nov 29,2023

Hassan was very helpful

Consumer

Nov 29,2023

Daisy Baker is very warm, accommodating and very helpful.. she made sure that everything will be a smooth transition as we move to our new place.. she even sets up everything for me making sure that everything will be in place.. i hope there will be a lot of Daisy everywhere :)

Cassandra

Nov 28,2023

Georgia was quick to respond, answer my questions and complete registration. Slight frustration only with online process hence 4 stars but 5 stars for Georgia

Siana Rouse

Nov 27,2023

Very helpful and professional

Adam

Nov 27,2023

ABSOLUTE DISGRACE OF A COMPANY! Without a doubt the worst company my wife and I have dealt with. Despite a number of calls, emails and complaints about not moving our electricity onto a variable tariff they have yet to do so and continue to charge us a fixed rate per month for the last 4 months. Each time we call the lack of customer service is APPALING and they are reluctant to do anything we ask. We are now going through the energy ombudsman to take the action needed as they refuse to change our tariff. I would NEVER recommend this company to anyone. All their reviews are fake and carried out by current employees hence they have only done 1 or 2 reviews. Actual customers all rate it as 1 star. Don't ever enquire or use their services. They will scam you and steal your money without giving it back!!!!!!

Joanne N

Nov 24,2023

We spoke with Joso Wesley today who was delightful - informative, friendly and took time to answer our questions. Thank you Joso, you've made our lives a lot easier as we settle in to our new flat :)

Chubiyojo Ebiloma

Nov 23,2023

Daisy Baker was very helpful

Nathan Lubega

Nov 23,2023

Joso helped me set up my account with homebox. He was very positive and answered every question in detail

Alabi Olufemi

Nov 22,2023

Georgia was very helpful and ready to support me and I was interested in the offer

V.

Nov 17,2023

Recently, I had the pleasure of speaking with Tyler. Tyler was not only knowledgeable but also exceptionally clear in explaining everything I needed to know. I would especially mention his expertise and good customer service as well as nice conversation, leaving no question unanswered and no doubt in my mind about my options. It's rare to find such dedication and clarity in customer service these days. Highly recommend speaking to Tyler!

George Dwamena

Nov 16,2023

Was very good and quick responsive

Arooj Aftab

Nov 13,2023

Oliver Hodgson was so speedy with his replies and really helped out a lot in setting up, making the move in process into my new place super efficient!