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The new way to manage your home. Free yourself from overpaying for energy, broadband & more, keep in control and move with ease homebox.co.uk
Reviews 863
Mohammadtaha Bagherifard
Oct 02,2023I had an online chat with “Kate”, and she answered all my questions patiently. Thanks to her I now understand how BillingBetter works!
olivia stone
Sep 29,2023So easy to switch it was like magic. Best Price I had found per month for energy.
Qingqi Zhang
Sep 29,2023Rosie Kirk provided me with timely service, and I am really satisfied！！！
Cristi
Sep 28,2023I am happy that I was contacted by the Homebox team, after many attempts on the phone to find the right time to talk, I succeeded and I am very satisfied. Due to the language barrier, Georgia was patient and helped me understand what Homebox does and how I can be helped to settle in the new house with all the bills set and at a very good price. I recommend with confidence.
Ryan Mclean
Sep 28,2023Daisy put my mind at ease about a lot of the information I knew nothing about, as this is my first home. So thanks for that
Rob mk
Sep 27,2023Georgia was amazing prompt to solve my issue, communicating every step of the way. Greatly appreciated !!!!!
Obinna
Sep 27,2023Very good service.
Salman Ahmed-Nur
Sep 26,2023Very good service. Georgia was exceptionally helpful in setting up my account!
Rawan Alkandari
Sep 26,2023Excellent service. Georgia was wonderful. She was very patient and made this whole process a breeze. Thank you!
Mr James Sowray
Sep 25,2023Sarina was great.
Madeleine Kemp
Sep 19,2023Daisy was very helpful and extremely friendly. Very good service
Milind
Sep 18,2023It was easy to get everything set-up. Georgia stayed a little longer even after the end of the working hours to answer all my questions and made the process easy for me to follow. The additional email from her covering everything we discussed along with what I may need eventually helped me focus on other things during my shifting. I hope the process will be as smooth when everything is up and running. Thanks Georgia for your help!
Matthew Thompson
Sep 16,2023I have had no interactions with “homebox” but they seem to have gotten my email address from a previous unsolicited relationship with Billing Better. Billing Better was such a misnomer and I wish nothing to do with this company who just started to spam me out of the blue.
Aaliyan Sheikh
Sep 08,2023I have set up my bills with Homebox. I was guided very well by Georgia Jennings. She was informed and provided me with relevant information catered to my needs.
Jane
Sep 07,2023Just sorted our bills for the upcoming year, and Georgia Jennings was really helpful and patient. Would recommend this service!
Chris
Sep 07,2023This review is based off recent interactions with a company called 'Billing Better', however, on their website they say that they are being re branded to homebox, so I have copied this review that I wrote about billing better... Do not trust this company. It seems an easy way to do bills at the time. But I left a property which used them over 2 years ago, I have just been contacted by them with an outstanding bill for the first time, which, due to their failure to notify me or pay it themselves, has increased due to it being such a late payment. I am refusing to pay the portion which has increased because it has nothing to do with me and is not my fault. I was literally sent the bill approx. 5 days after the deadline that the utility company had given Billing Better to pay the fee before it increased. I have payed them the original outstanding balance (what we actually used at the end of my tenancy). I have explained to them how dissatisfied I am with the level of incompetence from their side. They are still trying to come after me for the extra fee for the payment being late that literally has nothing to do with me. They take ages to reply by email. Honestly I cannot believe that over two years after leaving the property that this is happening. I have also heard so many other negative reviews about them. They are re branding to a company called 'homebox' according to their website. If its ran by the same people, don't trust them either.
Hajer Alshammari
Sep 05,2023Great service & staff. Georgia Jennings, She was professional and willing to support the customers
nina bailey
Sep 05,2023Joso wesley was very helpful.
Menush Gongal
Sep 04,2023I recently had the pleasure of engaging with Billing Better, and I must say that my experience has been nothing short of outstanding. From start to finish, "Georgia Jennings" has demonstrated professionalism, expertise, and an unwavering commitment to customer satisfaction.
24-128 Kemp House City Road, London, EC1V 2NX, London, GB
https://www.homebox.co.uk
Jack YUAN
Oct 02,2023Great contact service received from Joso. Professional, lovely and most importantly, deal with problems efficiently.