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Housing Disrepair Helpline is a company that specialises in helping tenants sort out their living conditions when their landords are unwilling to do so. We will come to your home to get a full understanding of the problems that you are having to live w...
Reviews 195
David Arnold
Nov 01,2024What stood out to me was their commitment to customer satisfaction. They followed up after the service to ensure everything was going well and that I had no further concerns about my leaks. I would highly recommend them to everyone in need Of housing repairs
Denis
Oct 19,2024To date I have had very little communication regarding updates to outstanding works that have still not been carried out and is ongoing. My case was taken up by Bamber & Co Solicitors Ltd and I have got no further with the works in my council property. The problems I have had have been ongoing since 2020! To say I’m disappointed is an understatement.
Frank
Oct 19,2024Bombard you with calls, half the time they cut the call without speaking, when they do talk they don't listen. I have never, ever lived in a council house and yet despite repeatedly telling them, they still call. Let's be honest they're exactly the same as ambulance chasing, no win no fee 'lawyers' - they just want opportunities to exploit people to rinse money out of council providers Avoid
joanne barratt
Oct 15,2024After months & months of sending information over to the solicitors & still outstanding repairs still not fixed, they decided to close my case as the repairs were under a certain amount. All the stress I have been under & still are as my repairs are still ongoing. The whole electrics went down a few weeks ago & nobody came and still hasn't I had to get a electrician in myself to fix it , while for 5vdays I was unable to stay at my property. Absolutely shocking & disgusting to be left like this nobody seems to care.
Irv Elias
Oct 15,2024Muhammad Was really good and explained everything in detail
Ms Brown
Oct 11,2024Didnt help me with anything in regards to my housing association. Nothing or no repairs was done hence why ive now moved house. The amount of money i spent in that house monthly due to the lack of the property and the state it was in was ridiculous. My child was constantly sick cause the house was forever cold. Expected these people to help and they didnt. Not happy
Komal S
Oct 09,2024Great follow up. I did not use the service as the issue was sorted out but these guys followed up.
Norman
Oct 09,2024They got Barnes solicitor's to take my case and they took all the stress of dealing with the council of me,they let me know exactly what they where doing and only did what we agreed to or advised me to do,absolutely great team to have on your side.
S Edwards
Oct 09,2024This team are thorough, they listen to what is important to your individual needs, and get things moving, no complaints at all.
Loz
Oct 09,2024Absolutely a fantastic service from day one. The solicitor got my landlord to do all the repairs, which resulted in me having a complete brand new bathroom fitted. The solicitor also got me some compensation. To any one having issues with their landlord I would 100 percent recommend this company
customer
Oct 09,2024In all honesty, I didn't even started any legal procedures but simple mention that I am in contact with Housing Disrepair Helpline worked like magic. Since then I had few minor repairs and on those occasions I wasn't ignored and landlord contacted me and fixed the problem in the matter of days.
Mohammed Ali
Oct 08,2024Really good interns of contacting me, very professional
Diane kenton
Oct 08,2024No work has been completed. I am absolutely discussed with the service I have been granted. Nobody has informed me at all. I am a pensioner and lived here for 35 years. Looked after this property and respected it. Peabody service is appalling
Will
Oct 08,2024Wish I could give 0. The company is a ghetto company full of ghetto immature people. You call them and they act like they have somewhere better to be. They call you 10 times a day. I asked them to give me some time to get back to them and the person said that was fine. Then I get a call the next day again and I explained I asked for some time and I would call them back and the little ghetto girl on the other end was so rude. when I tried to call the company to report her another ghetto girl answered and was laughing with her friends when I tried to make a complaint.
Laurel Johnson
Oct 08,2024the staff politeness customer service. and quit responding. to my case .also the fellow up with my landlord
Suzy
Oct 07,2024I got a solicitor straight away and my compensation came through quite quickly. Thank you!
Mr. Mohammed Miah
Oct 07,2024So far, so good. Some repairs have been done. Some remain. Thankyou.
liz lindley
Oct 07,2024Absolutely pleased with the solicitors I was allocated, Barnes. They were super efficient and had thing's moving immediately with the housing association repairs! Repairs completed in no time at all, whereas I'd been trying for over 2 yrs! Plus they got me compensation, I'd never thought of getting any, I just wanted leaking roof repaired so it was certainly a bonus! I'd definitely recommend this route.
Andrew Gaisford
Oct 07,2024It's good to have someone on your side for a change expesuley when you are ill
9 Albert Embankment, SE17HG, London, GB
http://www.housingdisrepairhelpline.co.uk
Jesse Parker
Nov 05,2024I want to take a moment to thank Housing Disrepair Helping for their quick and efficient service. They truly took the time to understand my living conditions and then linked me with an amazing legal representative. Their professionalism and commitment to helping tenants like me made a significant difference. I'm grateful for their support in sorting out my problems when my landlord was unwilling to do so. Highly recommend their services