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يُعد Mytickets.ae وكالة سفر رائدة على الإنترنت متخصصة في تقديم خدمات شاملة لتنظيم السفر. نحن نقدم مجموعة واسعة من الخدمات بما في ذلك حجز تذاكر الطيران والفنادق، مما يجعل تخطيط رحلتك سهلاً وآمناً.
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اعتمد على Mytickets.ae في رحلاتك – شريكك الموثوق في عالم السفر.
Reviews 406
Walid Saad
Feb 16,2025Scam, they give you a price and then when you pay the price changes for illogical reasons.
Senko
Feb 09,2025Easy to book no complications
Volobuyev Danil
Feb 06,2025Avoid MyTickets AE – Feels Like a Scam! I booked a flight through MyTickets AE, and it was canceled. Since then, I have been stuck in a never-ending battle trying to get my refund. It's been over three months, and every time I reach out via email or phone, I get the same generic excuse: "It's still under review." Out of frustration, I personally contacted the airline I was supposed to fly with, and they confirmed that they processed the refund over a month ago. Yet, MyTickets AE continues to claim they haven't received anything. So where did the money go? This company is completely unreliable, and their customer service is useless. They keep stalling, hoping customers will just give up. It honestly feels like a scam! If you value your time, money, and sanity – stay far away from MyTickets AE. I do not recommend them at all.
Hassan Yahya
Feb 05,2025Very good App and easy to use they have a great website and prices
sultan alomrane
Jan 20,2025تحت التجربه
Ola Ghosh
Jan 13,2025The team was so helpful and kind with me, and they assisted as a priority for changing my trip back, Thank you so much for your support
Mohammed Alhajri
Jan 08,2025Thank you for the ease of booking and reliability
Tamer Taha
Jan 08,2025Extremely Disappointing Service – AVOID AT ALL COSTS I deeply regret choosing mytickets.ae for my travel plans. My flight was canceled, and the experience dealing with this agency has been nothing short of infuriating. When I reached out to the airline at the airport, I was told that the agency (mytickets.ae) was responsible for processing my refund. However, upon contacting the agency, I was coldly directed back to the airline, leaving me caught in a loop with no resolution. Their response to my concerns was shockingly dry and devoid of any empathy or responsibility. Hiding behind "terms and conditions" while offering no real solutions for their customers is unprofessional and downright disrespectful. Their email responses lack any sense of accountability, and their inability to take action shows a complete disregard for their customers' trust. This level of service borders on outright negligence, and their lack of care for their customers' well-being is appalling. This will be the last time I ever deal with this agency. I will make it a point to warn everyone I know to avoid mytickets.ae. If you value your time, money, and peace of mind, stay away from this agency. Their poor service and dismissive attitude are not worth the hassle. Add after the agent's response Dear Team, Thank you for responding to my review. However, I must address an important point in your reply. You mentioned that you have initiated a refund request for my canceled flight. I find this surprising, as I did not provide any details about my flight or booking in the review. This raises serious questions about the validity of your claim and whether any real action is being taken or if this is merely an attempt to save face after my negative feedback. The lack of professionalism and empathy I experienced during my earlier interactions with your agency is well-documented in my review. Adding this claim, which appears baseless given the lack of information you have about my specific booking, only reinforces my perception of poor service and inadequate customer care. If you are genuinely attempting to address my issue, please provide evidence of the refund request you claim to have initiated and share any progress updates. Otherwise, I cannot help but view this as another instance of your agency's unwillingness to take responsibility or deliver meaningful solutions to its customers.
BELAL AHMED
Jan 01,2025An amount greater than that stated on the financial receipt was deducted.
Alice Blackledge
Dec 29,2024Absolutely horrendous. My flight was cancelled 24 hours before I was due to depart and I couldn’t do the alternative flights offered so I had to cancel my flight and request a refund. I specifically made sure before cancelling the ticket on the phone to the call centre that I would receive a refund for the flights, they said yes and said I would know within 24 hours. So I went ahead and cancelled and since then I have been waiting 3 months for a full refund (baring in mind I had to book a direct Emirates’s flight last minute as my flight was cancelled which cost me 5000AED, so at this point I am almost 8500AED down). I have STILL not received the refund and said it could be anything up to 6 months and I cannot understand why. Everytime I email they send me the same email saying they are awaiting information from the airline but at this point, 3 months later, it’s a joke and I’m not getting anywhere. Now I have read majority of these reviews I am incredibly worried. There has been zero reassurance from the company on their part and I desperately need that refund as I am being charged interest on the credit card it was put on!!!!! Insane that they can do this, especially when I was told on the phone a completely different story.
Gen
Dec 25,2024This is the worst company I’ve ever dealt with in refunding my ticket. After filling a refund I never heard anything. I dont trust this company better use Go to gate trip.com and almosafer is the best you will get the refund within 24 hours. I file my refund on 17 December until now no any news of the refund.
وليد القرشي
Dec 21,2024مميز افضل موقع حجز على الإطلاق
engineer Ali
Dec 18,2024Very quick and good help towards this agent
Divya Reddy
Dec 12,2024It's a scam We booked ticket. Payment received in full. Got confirmation and even a mail of ticket issuance. But later we are asked to pay more as flight is fully booked. However you pay more you get the same flight. We are promised to be receiving full payment which we agreed and went through a lot of distress as the whole plan was to be rescheduled. The refund is awaited Hoping we will recieve the fund.
Mian
Dec 09,2024Terrible service, be aware this company is a fraud. I cancelled my tickets because of their mistake but have been waiting for my refund since May 2023.
Benney semo
Nov 26,2024I order from you 4 tickets to nyc with British airways. The flight company canceled my flights and I never get refund. I don't ask for extra amount I just want my money back. It's over 2 months that you say to me that you wait for the answer of B.A., and I said they canceled the flights. Very bad 👎 I'm very disappointed from your service. mytickets.co.il Benney semo Please tell me how long I need to wait, to get my money back? 23/12/2024 nothing happened, I still didn't get my money back, not from mytickets.co.il nor British airways. Please learn from my case if you want to keep on your money 😞
יובל לוין
Nov 14,2024It's a fraud! beware. thay canceled my tickets and never gave me back my 1000$ refund. You cant reach them they are only writing you back apologizing answer from chatGPT.
X X
Oct 23,2024Frauds. Avoid at all costs. I bought a ticket with a "smart ticket" option, so that I may be able to change the ticket date in case of visa delay or rejection. When things didn't workout I requested to push the date but their response was: "Dear Customer, As per the fare conditions of your ticket, changing the date of your flight is not possible. You may consider booking a new ticket with your desired dates." I then requested for a refund and they said: " Dear Customer, According to the airline policy, your tickets are nonrefundable. These rules are specified in the ticket fare conditions and we are unable to change them. " When I tell them that I bought a smart ticket option which clearly states that the ticket may be changed or refunded, they say: "You can review terms and conditions which you agreed on our website. According to the fare rules, your ticket is non-refundable. This means that only unused airport taxes and fees are allowed to be refunded." Avoid at all costs. Ignore the lying 5 star reviews. Honestly my fault for trying to save up and taking a risk.
Zaazoo Alrby
Oct 12,2024ممتازه جدا جدا
TTN Eesti OU 405 office, 4-7 F. R. Kreutzwaldi St., 10120 , Tallinn, EE
http://mytickets.ae
Rosey
Feb 17,2025Until now I am waiting to refund my ticket canclation money, I contacted the airline and they told that they refunded the ticket money already, and when I contacted the mytickets.ae, they said send the email evidance from airline and I shared the email evidance with them, however, until now more than 3 days waiting after what happended above and until now I did not receive my money PLEASE AVOID THIS BOOKING FLIGHT COMPANY DO NOT BELEIVE THEM BECAUSE I CONTACTED THE AIRLINE AND THERY CONFIRM TO ME THAT THEY REFUNDED MY MONEY AND I SENT THE AIRLINE CONFIRMATION EMAIL TO THE FLIGHT BOOKING (MYTICEKTS.AE) AND STILL SAYING SAME THING THAT THEY DID NOT RECEIVE CONFRMATION EMAIL FROM AIRLINE AND STILL WAIT FOR THAT DO NOT BELEIVE THEM AND AVOID THIS BOOKING FLIGHT COMPANY I DISPUTE THE TRANSCATION AND I WILL TAKE MY MONEY FROM MYTICKETS.AE BY LOW