يُعد Mytickets.ae وكالة سفر رائدة على الإنترنت متخصصة في تقديم خدمات شاملة لتنظيم السفر. نحن نقدم مجموعة واسعة من الخدمات بما في ذلك حجز تذاكر الطيران والفنادق، مما يجعل تخطيط رحلتك سهلاً وآمناً.
بفضل واجهة الموقع البديهية، يمكنك العثور بسرعة على أفضل الخيارات لرحلتك بأسعار مناسبة. هدفنا هو ضمان أعلى مستوى من الخدمة والدعم لعملائنا في كل مرحلة من مراحل رحلتهم.
اعتمد على Mytickets.ae في رحلاتك – شريكك الموثوق في عالم السفر.
Overall, my experience with mytickets.ae was nothing short of excellent especially the support team. Thanks to their exceptional service and attention to detail, I can confidently say that I will be turning to them for all my future travel needs. I highly recommend mytickets.ae to anyone in search of a reliable and trustworthy booking platform. Thank you for making my travel experience a memorable one!
Overall, my experience with MyTickets.ae was quite satisfactory. The booking process was smooth, and I found the platform user-friendly. However, one small hiccup was that I was charged in Emirati Dirham instead of Saudi Riyal, which was a bit unexpected. While this didn't significantly impact my overall experience, it would have been preferable to be charged in the currency of my own country. Despite this, I would still recommend MyTickets for their efficient service and hassle-free booking process
I purchased a ticket, but the surprise was that the status was pending issuance and not confirmed, after a while they asked me for a surcharge payment, and I paid again, but the status was still pending. My flight is after less than 5 hours, and the ticket issuance is still pending. I need to know if it's confirmed or canceled, pending with a ticket less than 5 hours should not be an option. After 30 minutes of contacting support, my ticket was issued.
After payment service didn’t issue tickets and denied to cancel the payment. UNDER NO Circumstance DO NOT USE THIS SERVICE. And it is not a UAE based service, they take payments to Estonia.
After reading the reviews about this provider,i was afraid that my ticket is fake becouse i bought it at a cheap price, but it wasn't and i reached the destination. Mytichets.ae provide best prices and good services! Call center also is helpfull and available but long waiting time untill they answer. Don't pay attention at bad reviews becouse people write only about bad experience!
بصراحة الخدمة ممتازة لكن اتمنى ان يكون تواصل مع اصحاب المجموعات وتقديم لهم خدمات استثنائية فهم لا يقرقون من يشتري عبرهم تذكرة أو مجموعة من التذاكر انصح خدمات العملاء ليهم متابعة العملاء والتواصل معهم لكسب عدد اكبر من المتابعين هناك بعض الملاحظات
Good experience
كل شيء ممتاز
Never book ticket from this website, I booked a ticket for tomorrow spend 3 hours waiting for ticket then I received an email saying it is cancelled due to cost changes. What??? You have already taken money from my card and now you are saying cost is changed ?? I have to fly tomorrow and the refund will take 24 hours. Customer service will not transfer your call to manager or give any solution. they will just repeat the same script again and again. Now how I will book my ticket for tomorrow?
thanks for cooperation M/s Anna was so grateful and nice
We have booked tickets from Dubai to Jeddah on the 20th of Apr 2024. Due to the recent unprecedented situation we could not travel and therefore requested them to consider a refund taking into the critical situaiton. The response received from them was rather naive and a blunt refusal without any consideration and simply pointing to a policy. If you intend to be a quality provider then such exceptional situations are something to consider and act upon. Imran
I recently booked the ticket for DXB BOM - BOM DXB through MyTickets for Vistara Airlines, payment done for the same however the ticket never got issued, got a message from My Tickets that its been cancelled they have unlocked the money. When inquired the lady said that the funds have been unlocked and will reflect on my card in the next 24 hours and now i can book a new ticket. This is so inconvenient that i have to book a fresh ticket and again make a new payment when my old payment is not refunded. My question is why cant you give a Credit note as an option to book the tickets or send the refund asap as while booking the funds literally take 30 sec to get debited then why can they be refunded in the same time frame.
**** EDITING MY REVIEW ***** Dear All, Please note i have deleted My comment what was my review about Myticket.ae & now happily said that they are the bestest, likewise they supported Me over the Facebook page only not one email whoever deal with me is next level supportive and sort the issue in same day & NOW I HAVE RECEIVED FULL REFUND BACK WITH AGENCY FEE. Thank you very Much to Myticket.ae to understand My problem & likewise your Manager review the case and understand. i have read they wont refund you thats wrong they do but make sure to let them know the problem clearly and connect with right person .. @Myticket. ae Team - Thanks for the support - but one customer advise ... please upgrade your customer service telecom system as the team not supportive, even they not listening .. apart thank you.
Hi friends, This is my first experience with mytickets. Good customer care service with immediate response.Omce payment done within 20 minutes we will get the tickets. Thank you mytickets team.
I had a terrible experience with MyTickets.ae. They provided me with a ticket containing the wrong departure date, and despite requesting a refund, I have yet to receive any reimbursement. Avoid this website at all costs!
They collect extra charge for my ticket when compared the price with the ticket from airline company directly
The worst travel agency I had a void request for ticket issues 2 hrs before and they delayed the process 4 days and took 2300aed
They should rename the customer care deptt as customer harassing deptt. Almost a month before our travel date my husband suffered a major heart attack and was admitted in ICU. We sent mails, sent all required documents (discharge summary and doctor's certificate) for cacellation and refund of tickets but the company decided to give us back a shameful sum of Aed 78 for the tickets which cost us close to Aed3000. We pleaded for transfer to some other person, they replied it was against their policy. We asked for change of dates atleast, they demanded sn additional Aed1867 for the same. Shame on the company for being so insensitive towards a genuine plea. Is this called customer care. I swear I'll never book tickets with this company ever again who have no compassion for its customers in their difficult time. Fear god, is the least I can say. After receiving their deliberately polite and political reply it is obvious that there are no humans working at 'my tickets', only machines because humans have compassion. If they have slightest decency they should refund our tickets totally as the reason couldn't be more genuine and heart rending. They did not even mention in the reply about the huge sum they asked for changing the dates. They asked for Aed1869 vs any other decent company that asks for just aed 200/ ticket. The company is clearly fraud and is up to cheating its customers by hook or by crook.
I ve paid the full amount. Initially, their support assured you that your ticket would be confirmed within 12 hours. However, after waiting for 3 hours and checking back, they informed you that the airline had canceled your ticket. Additionally, it's been over 6 hours, and i haven't received a refund yet. This situation certainly calls for a review reflecting the lack of reliable communication and efficient handling of your booking and refund process.
Hatem Abu srour
May 08,2024SCAAAAM Don’t book on this website ever. First, they have an option to book your tickets using Mastercard credit card with no extra fees, or you have to pay around 200aed per traveler if you use another card. Guess what! It will never process the payment by Mastercard. So then, after you pay. You get an email that prices have increased and you have to pay supercharge “increase in the price” to issue the ticket. This is a scam and waste of time Don’t use this website