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يُعد Mytickets.ae وكالة سفر رائدة على الإنترنت متخصصة في تقديم خدمات شاملة لتنظيم السفر. نحن نقدم مجموعة واسعة من الخدمات بما في ذلك حجز تذاكر الطيران والفنادق، مما يجعل تخطيط رحلتك سهلاً وآمناً.
بفضل واجهة الموقع البديهية، يمكنك العثور بسرعة على أفضل الخيارات لرحلتك بأسعار مناسبة. هدفنا هو ضمان أعلى مستوى من الخدمة والدعم لعملائنا في كل مرحلة من مراحل رحلتهم.
اعتمد على Mytickets.ae في رحلاتك – شريكك الموثوق في عالم السفر.
Reviews 406
Ahmed Elemary
Oct 27,2022Booking reference: I2HR1EVN Since Feb 2022 till now and you keep telling me the refund will reach you within one week, I kind of lost hope that I will receive any money from you. You deduct more than 60% of the money I paid and still I didn’t even receive any money. Also it was your mistake that I canceled the flights as you informed me after I booked the flight that you will change the dates ( changing the flight dates not just the time ) So you want me to travel when you want not when I want EDIT: I have modified the rate to 3 Stars as they have paid me the money within the promised time, to be honest I thought I will never get any money back, however I cannot give more than 3 stars cause of all what I have gone through. Thanks anyway for your help
Victor William
Oct 25,2022I booked a ticket worth 680.25EUR through this platform and had to cancel it since I had to reschedule my flight and they said there's no flight available on the dates that they've mentioned. I obviously need to check with Lufthansa if there really is no flight and voila! there are! so I initiated a refund request and as per their calculation, I will get a refund of 145.25 EUR!!! I am only getting 20% of what I paid for! they should have just asked for the whole amount right since they anyway cant help with the rebooking??? Wow, what a blunder! I'll make sure that this is escalated to IATA! you shouldnt be given any license at all! 93% of your customers rated you 1 coz that the lowest they can! I bet they would have given - if this is at all possible! Here you go, let’s see how you value your customer’s feedback - ODM45W
Besjon Dervishi
Oct 14,2022Absolute thieves. They get the money from clients and they don't pay airlines. We got stranded at the airport in Dubai and were forced to pay cash because our tickets were suspended by Emirates Airlines for lack of payment from this agent. Their customer service is garbage. Why is this website still listed with skyscanner and google just blows my mind. They should be banned from airfare booking business all around. Booking number: FOKLRD07. Please save whatever excrement answer you will give below. I am not interested in anything else except the refund on my credit card.
Tracy
Oct 09,2022October 12…latest update Mytickets has said they will fully refund our money since the options they have offered do not work. However, the problem is we now have no way home from Italy since we just bought one way tickets there because Mytickets told us we could use the return portion of the tickets for our return flight home. We asked them to just refund the first part since we cannot use it. Well, I am assuming that when they refund all our money, it will cancel the return flight too. So…we must now purchase another set of one way tickets to get back home! I am…exhausted with all of this. What should be an incredible, stress free time for our family is really and truly a nightmare. I just do not know how much more I can take. I am not telling you not to use this company, but this has been our experience. Now we must find a way to get home…so these flights will end up costing us more than 2 times what we paid originally. This is very upsetting. Oct. 11…update…Go Elsewhere! So…because WIZZ canceled our flight on Friday and Mytickets rebooked us for a day earlier without consulting us…which we cannot do…we have had to purchase new one way tickets to Rome through another airline, which has cost us 3200 dirhams because they are last minute! We have informed MyTickets that we want the half of the 2500 dirhams we paid to be refunded because we cannot take the out-going flight. The inexpensive tickets we originally purchased through mytickets.ae have turned into a 5700 dirham expensive nightmare. Tonight, we have received emails saying we have successfully registered for the flight on Thursday. This is a LIE! We did not and will not register because we cannot take the flight! Why are they saying this? They even sent boarding documents! I think they will say we cannot get any of our money back because we registered for the flight and chose not to take it. Soooo…..I am stating here and now…because it seems like they only respond when there is a negative review…that we HAVE NOT registered for any flights on Thursday, Oct. 13. Please send us half our money back! Keeping the rest is dishonest and fraud! I will be filing a court case if they don’t. Their representative has stated we can use the return flight…praying it is not canceled too or we will be stranded in Italy. BEWARE!!! UPDATE-So…After waiting another 25 minutes to speak to an agent, she has no answers but says she must consult her colleagues to know if I can use the return flight because we cannot take the first half due to Wizz Air canceling the flight. She says she will send them an email and get back to me within a few hours. Right! That is what two previous 3 agents at mytickets said! None of them EVER got back to me! I asked how we can get a FULL refund because I see from reading these reviews that they won’t give you all of your money back when THEY change your ticket without your knowledge or consent!!! The agent even said we could get back SOME of our money…SOME! So they will keep our money even though they failed to provide the service. They said it is not their fault! Well, it is not mine either. Give me my money! I see we will have to start a court case. They say they provided another day for us to travel…. Again…we cannot travel until the day our visa becomes valid!!! The visa is for the 14! Since the flight we bought was canceled and we cannot take the other, what do we do? If we buy a one way ticket, we may not be able to use the return ticket. So….now we will have to buy last minute round trip tickets for the trip that was supposed to be a once in a lifetime, joyous event! It is starting as a stressful nightmare! Thank you, mytickets and Wizz Air! Booking ref. #U9EZU2II I will NEVER EVER use My Ticket to book anything! We booked a trip to Italy, leaving this Friday, October 14, 2022. Without informing us or asking if we could travel on a different day, they rebooked our flight for the day before…October 13. Our visas only start on the 14! Even if we could get leave from our jobs…which we cannot…we cannot travel because the visa starts on the 14! I have called and called and called. They keep promising they will get back to me and saying they are waiting for the management to tell them why. It does not even matter why! WE CANNOT TRAVEL ON THE 13!!! So, now we have booked accommodations for the week and cannot get our money back. We also have friends from other countries flying in to meet us for our special event. This is a religious ceremony that we are attending and have been planning it all year. Now, we cannot afford to buy new tickets at the last minute! It is so expensive!!!! That is why we purchased them months ago. I do not know what we will do and am so upset. Please read the other reviews and avoid this company! Money is all that matters to them.
Alejandro
Oct 04,2022Be aware when using this website, make sure all your info is typed correctly and there are no mistakes in your flight or stops Refunds are complicated but can happen, just build a lot of patience This site will always charge you an additional small fee after paying for your tickets, remember that #1ZM4U5VC
Hussain Alamer
Sep 30,2022This a bad company do not get a ticket from them. they steal your money. I got the ticket form you. Here is the booking number: O4QVQPF2
Fahad Saad
Sep 25,2022I have requested a refund for my flight and It took more than 83 days since i asked for a refund!! I called the airlines and they confirmed that they have refunded the money to mytickets account on July 2nd! My booking number is NNA26Q7L
L P
Sep 25,2022Scam of a third party travel broker. DO NOT USE THEM. They are simply in business to facilitate scamming as much from you as possible. We cancelled travel within required notice period and have been chasing them for 2-years for refunds. They actually told us we would have to wait 2-years to receive the refund. Unreal. Then at exactly 2-years they told us they weren’t responsible any longer. Scam of all scams.
Haris Bin
Sep 24,2022Still I don't receive my full refund. I pay 1178Aed and received only 1000aed.why deduct 178Aed. Booking was cancelled from your side not mine. And I double checked the rates. I don't sleep that night because I have to travel in the morning. And then I have to purchase new ticket from airport. If you cannot hold the ticket until the given time then what's the reason for online booking???
Mahmoud Alaib
Sep 08,2022Hi, I paid to get my tikcket but I got surcharge with huge amount and there is no option for cancelling the order, I need my money back as soon as possible Booking #W6JM2UAZ
M J
Sep 05,2022As per my experience, I found difficulties in changing my booking with them which result in cancelling my family tickets. I asked for a refund, and I got my money back. I would like to thank them for their prompt and courteous response, It is much appreciated!. It is an evidence that the company has an excellent customer service. Thanks again * Booking Reference #75IR5OFX
Haya Al Doori
Aug 18,2022I have purchased a ticket from my helper in December last year to Manilla. The flight's operation was cancelled multiple times and although Saudi Airlines offered a refund for the whole value, which I accepted. I have not received the refund amount from mytickets.ae. The case has been open for more than 8 months now and all I get is an email saying we are on your case. Literally, the worst experience. The ticket is worth 2700 dhs and till this moment I am able to get any clarity on my case. They have 3-4 employees who run the show with the same automated response
musta
Aug 15,2022أسوء موقع للحجز لا أنصح بالحجز على هذا الموقع. كانت تجربتي جد سيئة معهم. لا يوجد خدمة عملاء رقم الهاتف المتوفر يرد فقط المجيب الألي. عند طلب تغيير موعد الرحلة يطلبون دفع مبلغ الرحلة كاملة و عند طلب إلغاء التدكرة و إسترداد مبلغ الحجز يطلبون دفع مبلغ مالي (160 درهم أماراتي) من أجل رفع طلبك و إنتظار الموافقة. يتم إرجاع ربغ مبلغ التذكرة مع مجموعة من الإقتطاعات بدون أي سبب. عن تجربة شخصية لأنصح بهذا الموقع أبدا.
Rupjyoti Baruah
Aug 09,2022These are bunch of FRAUD people who is running the show. WORST customer service experience in my entire life. 1) When I booked the ticket it was showing AED 1068 even the invoice they sent me 1068. But the deducted AED 1102+ from my credit card. 2) They are putting a "MRS" title in the passenger name while booking the ticket. when I asked them to change as person never married, they are charging me money for that change.
Anna
Aug 01,2022U should refund us for the tickets that we purchased. 9133 Dirhams is not a joke. I have read all the reviews and you guys always try to find an excuse. We need a refund!!!! I requested for a refund for the third time and until now it says awaiting for return???? What awaiting for return? Passengers were not even able to take the flights. Refund us the money
Shaheer
Jul 27,2022Worst experience. They show one amount and charge lots of extra without our consent. And they do not show proper columns to enter Passport data and other details. Then they will charge you to update that data also. And to charge us for that they restrict the updation through airline also. They have shown me ticket rate for around 2700 AED and charged me around 3300 AED.
Ahmad
Jul 22,2022Worst company to buy air tickets Highly not recommended
Ramicesar Ranoo
Jul 11,2022This is a scam not a legit company be aware. Do not give them money. They always return with the same excuse in emails and their phones are always busy.
Adelina Matei
Jul 11,2022Out of 1299 aed you are refunding me only 33 aed??!!! You frauds!!!!
TTN Eesti OU 405 office, 4-7 F. R. Kreutzwaldi St., 10120 , Tallinn, EE
http://mytickets.ae
Muhammad Awais Dvm
Oct 28,2022Booking reference: 1JQ865JR Since 9-Feb-2022 till now and you keep telling me the refund will reach you within one week, I kind of lost hope that I will receive any money from you. My Flight was from Dubai to Multan and the flight was cancelled from company side, and you said as per your law ,i will get my money back in 3 months its now 8 months gone I didnot receive a single penny from you whenever I call on contact number you are always saying within one week you will receive payment, That never happened Can you let me know what's you criteria for this, Who can you own this fake f**king sh*ty Company