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يُعد Mytickets.ae وكالة سفر رائدة على الإنترنت متخصصة في تقديم خدمات شاملة لتنظيم السفر. نحن نقدم مجموعة واسعة من الخدمات بما في ذلك حجز تذاكر الطيران والفنادق، مما يجعل تخطيط رحلتك سهلاً وآمناً.
بفضل واجهة الموقع البديهية، يمكنك العثور بسرعة على أفضل الخيارات لرحلتك بأسعار مناسبة. هدفنا هو ضمان أعلى مستوى من الخدمة والدعم لعملائنا في كل مرحلة من مراحل رحلتهم.
اعتمد على Mytickets.ae في رحلاتك – شريكك الموثوق في عالم السفر.
Reviews 406
Muhammad Samy Shiha
Apr 24,2022Worst company ever i dont recommend to anyone even if u ll pay more money, avoid this company
R L
Apr 16,2022You're the worst travel agency I experienced. If I could give you 000000. I would definitely give it to you. WHAT KIND OF COMPANY DOESN'T HACE TECHNICAL SUPPORT?!!!!! Now I don't know what will happened on the pending refund request it's been 6 months!!!!!! SCAM!!!!!! UNPROFESSIONAL!! Please don't ever trust on their service again.
Dan Smee
Apr 16,2022In many years of flying and dealing with travel services I have never experienced a more incompetent staff. The Customer Service agent is taught to hand it off to the airline for review or to elevate it to their colleague. After stating that a domestic flight on my leg was cancelled I contacted the airline to confirm it was not and was on time and could meet baggage transfer time in Detroit "no problem". I was told that my Detroit flight was cancelled therefore I needed to approve ammendment or request refund. I approved the ammendment and after 3 days called and was told that there was a confusion as I requested a refund and alternate routing. Absurd! No email contact or anything other than requiring me to call a polite but obviously disinterested Customer Diservice rep. SCAM The unprofessional and frankly amateur conduct of this makes me think of 3 guys and a gaming console. I DO NOT recommend. I am prepared to lose my money. Let's see the response from the company it will be the most work they have done towards this itinerary. KAYAK was the referal to this transaction. I will write them to ensure they are aware of the ongoings.
Mark Mathenge
Apr 15,2022Horrible service, horrible responses they even cancelled by ticket for no reason without me requesting it, blamed it on airline (which stated they did not cancel it) then ask me to login to the account and cancel my ticket for a refund. Their emails make no sense and contradict themselves. They do not give any clear information, solve any problems or seems to understand nor value customer service. If only I had checked their reviews before using. Also this company does not appear to be UAE based or with any UAE presence. Don't be fooled by the .ae domain this company is somewhere out of Europe.
sanjay chetri
Apr 15,2022I had submitted my refund request of my flight for 25.03.2022 on 23.03.2022 but they asked me to wait.I called them 5 times to get an update.Then i get a msg that it is not successful.Now i don't know whom to contact.its almost 600$ transaction.I don't see mytickets.ae understanding the meaning of customer service recovery.They leave hanging their customers for all small queries.
Anas Itani
Apr 10,2022Very unprofesional, they always have some excuse ready, on 2/3/2022 i submitted my refund request and i have paid extra fees for a guranteed refund, to this day no refund what so ever and they have not even replied to my last email, DON'T EVER BOOK THRO THEM. anas7itani@gmail, thanks for replying
Dave Raffi
Mar 15,2022WARNING!!! Read from the bottom. You'll see that I was sold tickets that were for a specific date when i could attend. When the event was postponed for a date when I could not attend, they refuse to refund my money. Don't fall for this scam. You sold me tickets that were not usable for the agreed date. Then you won't refund my money and instead steal it. That makes you thieves. I didn't buy tickets so I could sell them. On 2022-03-06 08:45, Mytickettracker.com Customer Support wrote: Hello Dave, Thank you very much for your email. I'm sorry to hear that the event you paid to see has been postponed to (date). The tickets you previously purchased are guaranteed to be valid and usable for the new event. If you have not yet received your tickets, they will be available closer to the new event date. On that note, I should mention that event postponement does not give customers the option to request a refund, per the policies agreed to at time of purchase. This is because ticket prices rise and fall over time as an event nears in proximity. That issue aside, I realize that some customers may not be able to attend the date of postponed events. In that case, you could always try to re-sell the tickets. Once again, we're sorry for the inconvenience of your event postponement and thank you for your trust and your business. If you need any additional assistance, you can reach us by replying to this email or calling the number listed below; we are available daily 10am-8pm EST. Best wishes, Joseph S Priority Client Support (866)459-9233 This communication, including attachments, may contain information that is confidential and constitutes non-public information intended to be conveyed only to the designated recipient(s). If the reader or recipient of this communication is not the intended recipient, an employee or agent of the intended recipient who is responsible for delivering it to the intended recipient, or you believe that you have received this communication in error, please notify the sender immediately by return e-mail and promptly delete this e-mail, including attachments without reading or saving them in any manner. The unauthorized use, dissemination, distribution, or reproduction of this e-mail, including attachments, is prohibited and may be unlawful. Receipt by anyone other than the intended recipient(s) is not a waiver of any attorney/client or other privilege.
Mohamed Ahmed
Mar 12,2022Simply, the money will be debited from your card and no tickets!!
mohd siam
Mar 10,2022Scam be careful will lose ur money
Maddy
Mar 09,2022Don't be like me, I was so stupid. I went straight into booking to their website without checking reviews. Luckily i was only charged 193 AED. I was advised not to used debit card and use cc instead. Im so glad i used my CC otherwise i would have been debited 4000 AED and lose my money. I only checked the reviews when one agent calling from a USA number told me that i the airline didnt approve of my payment coz i have an insufficient balance in my CC. When i told her that thats impossible, she muttered something and ended the call without giving me a chance to talk again. Just check skyscanner to compare prices, but never ever book from any third party coz they are not trustworthy .
Nathan
Mar 06,2022They won't refund just give you Excuses this website should be shut down immediately
Pritam Khatu
Feb 17,2022I have same experience. My fight gets cancelled and the airline has given me written proof that the, ticket amount has been refunded, however MyTicksts are still saying that they have nor received refund after the screenshot from airline. And denying refund to me. They are scammers. Don't book thicket from them.
ALIM AHMED
Feb 16,2022Immediate action should be taken from UAE authority when it's become too late. Innocent people loosing to their money and valuable time because of this website. Requesting for proper investigation and judgement for the victims.. Booking NO: 41KHJ7GO Last 46days running behind for refund and getting a ready answer Everytime..They took extra money as insurance to refund within 10days but now saying waiting for airlines. #UAE cyber security wing's #UAE police department #UAE civil aviation autority #UAE justice system
Ferhat
Jan 07,2022It is an extremely bad expereinece! I have sent Mytickets.ae my covid test results on 23rd of December 2021 and they wanted me to upload it through their system which was not working. After many emails and very inaproriate behaviour of the customer representitives they gave a very bad technical support and I proceeded through the system on 23rd of December 2021. Did not receive any information on 6th of Jan and when I asked for an update, thye have informed me that the timeline for the request was expired although there was no communication at all about any timeline.
ola bakry
Jan 04,2022THEY STOLE MY MONEY I HAD 2 TICKETS AND RESERVED THEM TILL 2/2022 WHEN TRYING TO USE NILE AIR said that the fraud site mytickets had Refunded our money eout consent from us and refused to return money for me , they refused after denial that they refunded our tickets no one deal e this stolen site
Vin Sona
Dec 22,2021I have a bad experienced only this month. This agency is the worst, so don’t be the next victim.
Saeed Alzahrani
Dec 17,2021I've been traveling for 20 years and no one is worse off than this scam agency . mytickets.ae/ Do not deal with this company, it is the worst in all respects
Mark Pearson
Nov 28,2021REF: #isfexc Our flights were cancelled and I requested a refund in March 2020. They tried to persuade us to take vouchers but said we would get a refund for a slightly longer wait. We have been fighting for OUR money back since then. We are having to start court proceedings and am in the final throws of trying to get the company to act ethically. This company have completely changed our trust, and I would never now use a company online unless I knew them. PLEASE DON'T USE THIS COMPANY, YOU WILL LOSE YOUR MONEY should there be been the slightest issue. We are nearly 2 years into them promising refunds. If feel awful for their staff as they must spend all day with unhappy people. Just check all of the reviews, they have completely miss managed the full process.
Ahmed
Nov 25,2021Worst travel agent so far scams and nothing else
TTN Eesti OU 405 office, 4-7 F. R. Kreutzwaldi St., 10120 , Tallinn, EE
http://mytickets.ae
NMA
Apr 28,2022NMA - have been trying to get in touch with management for the last four months because they are utterly incompetent. Informed them I am not able to board the flight and they did not inform Emirates.