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يُعد Mytickets.ae وكالة سفر رائدة على الإنترنت متخصصة في تقديم خدمات شاملة لتنظيم السفر. نحن نقدم مجموعة واسعة من الخدمات بما في ذلك حجز تذاكر الطيران والفنادق، مما يجعل تخطيط رحلتك سهلاً وآمناً.
بفضل واجهة الموقع البديهية، يمكنك العثور بسرعة على أفضل الخيارات لرحلتك بأسعار مناسبة. هدفنا هو ضمان أعلى مستوى من الخدمة والدعم لعملائنا في كل مرحلة من مراحل رحلتهم.
اعتمد على Mytickets.ae في رحلاتك – شريكك الموثوق في عالم السفر.
Reviews 406
Kerstin
Oct 20,2020DO NOT BOOK WITH THEM! 1 star is way too much! Worst experience ever. I wish I could get in touch with them but not even any direct contact apart from the helpline, which isn't in the country and very expensive to call! DO NOT EVER BOOK WITH THEM!
Dinesh Shapkota
Oct 19,2020I have booked a ticket 8 months ago from so-called Myticket.AE and the flight have been canceled because of the Covid pandemic. However, i have requested for a refund and they said they are waiting for Air India airlines to return my money back. I have checked with Air India airlines and they have told me that my ticket amount has will be refunded in a week or two. No Response on my mail nor they have a proper Customer service Contact Number. I don't really understand why do they do such things! The flight is canceled so why they have to delay in the refund process. My flight was on the 25th of March from Dubai. Never ever book a ticket from MYTICKETS.AE. Customer service level is zero. At least they can send a mail or a call to inform that the refund process is in process. And might take a certain time(Approximate). So I will set my mind accordingly.
Felipe
Oct 13,2020I have made a resevation through mytickets.ae and due to corona restrictions I have canceled the filght, the cancelation was placed on March 18, after several followups nearly 8 months after the cancelacion no refund was made or estimate provided. I understand that the covid has caused a global issue, however it has been 8 months and I was still not refunded, I am posting this review as I could not get a resolution for my problem communicating with the company.
David
Oct 12,2020Avoid booking with mytickets.ae at all costs. I booked flights for Apr 20 that were cancelled by British Airways. I can only get a refund from mytickets.ae but they have not responded to my emails and I cannot get through on their customer service number.
Margarita Ilina
Oct 11,2020They have no customer service at all. Trying to stay calm with all this flight cancellation, but this exceeded my expectations. They are not replying to any of my messages about the refund and even when I applied on the website for the refund no email confirmation from them. Very bad
Emily
Oct 06,2020I struggle to find a reason to give this company one star. I am waiting for a refund for costly flights to Hawaii that were cancelled due to the pandemic. United Airlines have sent photo evidence that they returned the money to mytickets on July 1st. As of yet, I have not received any money from them. They give ridiculous excuses like they are waiting for authorisation from the airline when in fact they are illegally withholding my money.
Hossam
Oct 03,2020Please IAM requesting for cancellation but there is no any reply from your side so kindly do your needful towards my cash refund . you are very famous company not small company to do like that . Order no / YCOPMR I hope you will help me ASAP. Thank you
mohammad odeh
Oct 01,2020Very bad experience . When I booked the tickets I have payed extra for fixable booking and refunding purposes, but when I canceled the tickets the refused to refund tickets and the said that airlines company refused, but I called the airlines company and they confirmed that my ticket is refundable easy because it is refundable booking and no reason to refuse refunding. so they are scamming costumers. this broker is not recommended for any body.
Wissam Jamal Hussein
Sep 27,2020the worst experience ever. i have cancelled my ticket and asked for a refund since august 4 , and i have done all there requirements. now they are saying it will take 3 more months. no one is able to give the exact date i will receive my refund. my booking reference 119826135
Tim DH
Sep 22,2020My flights on KLM were cancelled by the Airline. I went through the process to request refund in May and I am still waiting for a refund. I've been very patient and at this point I'm afraid I am looking into other options. MyTickets.ae states they are waiting on the airline, however when I call the airline they say that they are only waiting on the travel agent to contact the Air France Travel Agent line to complete the refund process. Now looking at the possibility to dispute the charge with my Visa Card and Emirates NBD.
Nabil Ghrayyeb
Sep 21,2020I cancelled my ticket 3 months back and did not get refunded. They don’t answer their telephone. No idea how can I get my money back AED 9,965
Eric B
Sep 16,2020Due to the Corona outbreak flights were cancelled and after contacting Mytickets they promised to refund the ticket cost. I guess they are struggling to sort out the issues. My previous experience with Mytickets was very good. I hope for a good outcome..... Ref: LWDSSW I just managed to contact Mytickets via Facebook Messenger and they helped me find the refund date. It was my mistake that i missed that refund as it was 4 months after the promised date. Nevertheless, I understand the crisis that Mytickets is going through and want to give them a 5X rating.
Binoy Abraham
Sep 14,2020WORST COMPANY .. THEY ARE SCAMMERS
KD
Sep 08,2020Absolutely horrible service. Our flights were cancelled and they did not refund our tickets....they do not respond to emails.....they do not answer the phone. WILL NEVER USE THEM AGAIN!!!!
Chibuzo Eke
Sep 04,2020I cannot understand why such a website should be allowed to operate. They are scam. The numbers on the website are not operational. They should be investigated by interpol. They provided zero help for my flights even when they were cancelled. Unwilling to refund and does not even care. It is so sad.
Rany Ashour
Aug 19,2020So Incredible Bad, unreachable and so slow. I believe they should close down very very soon. AVOID
Thomas Kurian
Aug 17,2020Bad site. No proper feedback. Tried to get refund of my ticket for more 2 months. I checked with Emirates and they says already process the refund. Still I didn't receive any refund
Caio Lima
Aug 12,2020After the flight cancellation, I am waiting for my ticket refund for a long time and I need that money to book another flight urgently. I contacted the call center and sent several emails and they ask to make the cancellation via website. I did and contacted the call center once again a few days later to follow up and they said they got the request and they are waiting for the airline refund. It has been weeks now and I haven’t seen even 1 cent of my money refund. That is disgusting. Reference: EGMAAP
Mehdi Soltani
Aug 02,2020Zero star if possible. I think they are scammers, they did not refund my ticket for more than 4 months. This company will never exist in my choice
TTN Eesti OU 405 office, 4-7 F. R. Kreutzwaldi St., 10120 , Tallinn, EE
http://mytickets.ae
Ibrahim Jamal Maqatef
Oct 24,2020our tickets got cancelled due to corona pandemic.. we asked first for refund, its been 4 months with no response from their side ..we called RJ the said there is no request for refund and they advised us to change the date before our tickets get expired My tickets.ae were manipulating with us with their lack of response and efficiency.