Hypervolt
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Hypervolt is the UK's highest-rated manufacturer of EV charging technology, offering the most advanced software platform in the industry. With a wide range of products designed from the ground up, Hypervolt's mission is to support the world's transition to electric vehicles.
Reviews 814
Peter D
Jun 04,2024Great customer service, sorted out my problem very quickly
J Chater
Jun 03,2024I have always been happy with Hypervolt's Customer Service response whenever I have had to call and this was no exception. They tried hard to fix the problem before calling out an engineer. Engineer worked closely with Hypervolt's Customer Service team and all was resolved. Well done!
Achtern
Jun 02,2024Fast straight fwd installation (within 1 week from contact) despite the long distance from meter box to my parking space. Very reasonable cost and great craftsmanship of the local contractor, compared to several other quotes from local electricians. Good client service via WhatsApp.
Jen Su
Jun 01,2024I was recommended by a friend to purchase the Hypervolt ev charger. He’d been an early adopter of electric cars and highly recommended this company. I asked many questions to Nidhi at Hypervolt sales. Thank you for your time and patience answering them all. Process of purchasing was easy and straightforward. Matt from Impra Charge contacted us about the process and what information was required for installation. Daniel phoned and booked in appointment and our engineer would be Connor. Connor arrived prompt and was very professional and polite. Explained the process of the installation and the power would need to be switched off for a short period of time. After completion Connor was a considerate tradesman. He cleaned up and left our property clean and tidy. I am extremely pleased with Hypervolt ultra white home 3 pro with 7.5 metre lead. I would highly recommend.
Ken (Scotland)
May 31,2024I ordered the new Hypervolt Pro V3 charger. Delivered within a few days and my engineer removed my V2 and installed the H.Volt Pro V3. Contacted Hypervolt Tech service to provide details/serial number of new Pro V3. No issue charging on set time on my car, regarding off peak charging rates. Although when I went onto my laptop H.volt dashboard, there was zero data recorded on when I charged my car and how much electricity I used to charge the car , such as Data on charging /time/elec used/months, like my V2 model provided to me. I informed Customer Service regarding the issue, and they would request the their Tech service to contact me to resolve the issue. Otherwise very professional and helpful service from the staff. Suggestion, Hypervolt could consider taking back my 1 year old V2 Hypervolt charger, and offering the customer a reasonable payment for their V2 model.
alan parr
May 31,2024Due to a condition I am not great with tech but the fantastic people at Hypervolt were patient and talked me through my issue. Brilliant customer service and excellent responce time.
Steven
May 30,2024I purchased the Hypervolt charger for my EV and was not disappointed, the only issue I have had was that when it hadn’t been used for a while it went offline. This issue was eventually rectified after contacting customer support trying various resets and trying to get it back on line. Communication was via WhatsApp and email and after a while we were back up and running. Great customer service
Daniel Morrish
May 29,2024Excellent customer service. My issue was dealt with immediately (no WiFi connection). Great to be able to resolve issues via WhatsApp and not be kept on hold for hours trying to speak to an operator!
George Dick
May 27,2024Charger dispatched promptly .Two phone calls required to obtain installer. Installed as arranged appears to be working ok.
Steve Stotter
May 25,2024Had a Hypervolt Home 3 Pro with a 10m cable installed a few weeks ago and I'm very impressed so far. The contractor (Elecology) did a really great job and were in and out within 2 hours. Also surge protection is apparently installed by default so this was a pleasant surprise. The device looks and works really well! I like that I can lock it when we're on holiday.
Malcolm McNeil
May 25,2024Had a fault after charger instal. Fixed same day as reported. Great service
Evan J. Hughes
May 23,2024The charger looks great, is easy to use, and the option of a 10m tethered cable is a game changer for us. Even though the cable is 10m, it wraps around the unit neatly and is easy to handle. The communication from Stefano at Hypervolt has been first class and it is very reassuring that the unit has good customer service to back it up. The installers (ImpraCharge) were brilliant and their installer Sam was not at all phased by our thick stone walls and did a very tidy job.
James Turner
May 23,2024Excellent product, excellent service and fantastic app. Thank-you Stefano Vitto from the hypevolt team.
Thank you.
May 22,2024Extremely helpful and professional.
Ali
May 21,2024Ayan at Hypervolt was very responsive and tentative in helping me as well as an installer with setting up my Hypervolt Home 3 Pro. The installers feedback would be, please make the intenal adjustable dial slightly bigger and clearer. Get the 10m version and save your paint work.
Shel
May 21,2024Omg!!!! What can I say, I’m speechless!!! I purchased the Hyper Volt Pro 3 a few weeks ago, the ev charger and the app work amazingly together. Before we made the purchase, as most people do, we looked at reviews. Some were good, some were ok. We went ahead and purchased the Hyper Volt Pro 3. Everything was perfect until today when we decided to change our wifi router. I was so stuck and for love nor money could I change the WiFi settings to connect to our new hub. I went on the Hyper Volt app where I saw a support button. I clicked for support and thought nothing more of it. Oh how wrong was I, I was put into a queue on Whas app. I honestly thought, here we go it’s 19:30 surly no one will get back to me. I was sooo wrong and pleasantly surprised, an agent called Adam started to text me and asked me how he could help, yes please!!. I was surprised how supportive, attentive and really quick responses were from Adam. Adam sent me two option via text to go through, each option had step by step instructions which worked for me and I was able to connect my Hyper Volt Pro 3 to my new WiFi hub. What an incredible service I received, I’m honestly shocked WOW WOW WOW!!!! I would alway recommend Hyper Volt Pro 3 to anyone, not only is the product slick, very well made and works seamlessly with the app but the cherry on top is the service and after care, it’s just awesome!. Thanks a million Adam for your support tonight. Adam, you’re a true asset to Hyper Volt. Other companies should really take a leaf out of the Hyper Volt book as this brand is exceptional and leading the way for ev chargers💪💪
Steve
May 19,2024The charger is great quality, and no physical issues at all. Currently on a beta programme for Ovo Charge Anytime direct integration as a lot of vehicles aren't eligible so working through the charger is great. So far, working really well and picking up the true charge put into the car (and therefore savings from Charge Anytime) far more effectively than my vehicle did.
James Rees
May 18,2024Fantastic out of hours support, issue sorted within seconds and replied - via WhatsApp - within minutes 👌
Andrew Pearson
May 17,2024Very easy to sort out order and do the video survey with the installation contractor, who did a great job two weeks after the survey. Unit looks good and works well.
30 Churchill Place, Canary Wharf, E14 5RE, London, GB
http://hypervolt.co.uk
Angie
Jun 04,2024I had an issue over the weekend where my charger had lost connection and wouldn’t reconnect to WiFi . Emailed Hypervolt and got a comprehensive solution emailed back early Monday morning . Followed instructions and all fixed . Great service Thanks