I knew acquiring travel insurance was something I had to do, but I procrastinated because I did not know how long a process it would be online or by phone. Since I am a novice traveler, I decided I needed a human voice to guide me through. Much to my gratitude and surprise, the young lady, who helped me, Raice, was awesome. It was so easy. I hope I do not have to use the insurance, but the peace of mind it has given me by getting it, is worth it. And, by the way, it was not as expensive as some others I had researched.
Both Myrna and Raice were very competent , pleasant and a pleasure to deal with.
I CERTAINLY WOULD RECOMMEND THIS WEB SITE AS WELL AS ON LINE CUSTOMER SERVICE .. MYRNA WAS FANTASTIC .....
I would let all our friends know that it was so easy apply for the trip insurance.
'Racelyn was wonderful, answered all questions clearly and aq pleasure to d business with
I found it very easy to sign up for travel insurance on your website. Hopefully, I do not have to use it, but it will give me peace of mind. The real test would be if I need to use it, what kind of service will I receive.
With guidance from a seasoned world traveler I selected InsureandGo USA to purchase my travel insurance. However, I have not taken my trip yet and as they say, the proof is in the pudding so I'll have a better idea of their services AFTER I return home.
I thought that ,Raice, was among the best qualified insurance agents I had ever spoken with. Congratulations for having her. Roy Miller
I was assisted by Raice this morning to get trip insurance for a European trip next summer. She was very helpful and thoroughly explained what we would be receiving for our coverage.
I found it very easy to get my insurance. The rep was very helpful and made the whole matter very simple.
I really found the Customer Support person helpful in sorting out some questions I had when answers could not be found on the website. She was extremely informative and valid her input.
I made a change to my policy and spoke to Mirna, who was exceptionally professional, friendly and kind. Hopefully I won't need to use the insurance, but I'm glad I have it and my experience was pleasant.
It offers the right choices and is easy to use.
Travel insurance seems to be the same from many insurance companies. I bought the insurance based upon the price and past experience. Hope I never have to collect on a claim.
Raice was very helpful. She was able to answer all of my questions and informed me what I need to do to print my policy. She gave me a confortable feeling.
We just bought travel insurance and found great customer service, beginning at the website, got a quick clear reply to our questions by email and great follow-through with complete explanations and obvious striving for accuracy phone when we accepted the quote. Courtesy, clarity, and simple but complete. And treated me like a real person. Hopefully, we will have no claim, but I have confidence so far.
The web site was clear and easy to use. The quote came right up. I had a question and called the toll # and was helped by Ms. Rice. (not sure). she answered all questions and helped get to another computer to print. Very nice.
Agent Raice(sp.) was terrific! Second policy in a year. Raice is amazing and caring phone representative.
The insurance was easy to apply for and the confirmation email was very fast.
Janice B Morgan
Feb 19,2014I found the same or like coverage at a lower cost when I compared other travel insurance sites with INSUREANDGO. The rates were much better than those offered by some of the cruise lines.