This was easy to handle on the phone . It was a good experience and I have a reasonably priced policy.
I was applying for insurance on the internet when at the end it came up an 'error'. So I called the 888 number and this young lady was a great help. Thank goodness I could understand every word she said. A lot of the time when you ask for help in a situation like this you get a foreign person and cannot understand them..
I was looking to buy an insurance for my trip to Alaska. I searched the Internet and this site provided me with everything I wanted, fast and courteous. Thanks to Mirna!
It was easy to obtain. Do your research and then make your decision. Indure and Go was easy once I made a decision. It's hard to spend money on something you don't want to experience, but thats what insurance is for I guess!
Raice was very helpful and informative.
I have been trying to contact claims department to file a claim, but Minsy who is the only one who processes claims doesn't call back or answer the phone. I have been trying to reach her for 2 weeks now and the only time she actually called after i called the main customer service line and addressed the issue. When Minsy called me the next day but i was at work and i asked that she call me back after 4pm. She said she would call me at 4:15. When i got off work at 4, i tried to catch her, but she did not answer. No one called me at 4:15 or after. I called her back around 5pm and left a voicemail stating that i was upset with her service and that she is not responsible.
I bought travel insurance from Insure and Go and had to cancel my trip because of a family illness. The claims adjuster Mintsi Goyanes was very helpful with instruction on how to fill out the claim forms. I received the check for my claim within 30 days after sending the the paperwork to the company. I would recommend this company for all your travel insurance needs,
A year ago I had purchased a travel policy from Insure and Go. Well, our international trip was delayed for two days due to my wife getting ill. The company handled everything effortlessly all the while putting us at ease and paying for the delay in outrageous fare changes. Insure and Go was more than competitive with their pricing also. After the trip I wrote the company how delighted we were and since last year I was delighted to see they are just as friendly, and competent today while buying another policy for an upcoming trip.
It was very easy getting travel insura nce online....I did have a question so I call a customer representative who answered my question about pre existing conditions and once explained and went on line and purchased this insurance. Hopefully I will not have to make a claim.
Great customer service with a direct call to their office to purchase their Platinum Cruise insurance for our upcoming Baltic boat trip and tour of Germany in September. I looked at many plans and InsureandGo USA rated right at the top. Hopefully, you will not need the coverage, but, being retired you surely feel protected while we enjoy our trip experience. Thank you InsureandGo for making it so easy and again an "A Plus" to the young lady that took care of and fully explained the policy my wife and I decided upon.
InsureandGo made purchasing an affordable policy easy and comfortable. We will definitely use them in the future.
The woman who answered my cal was not very communicative and I had to keep asking questions. Evidently a novice at interviewing. Seemed disinterested. Had to repeat info constantly.
AMAZING!!! EASY TO USE, NOT TOUGH QUESTIONS, INCREDIBLE EXPERIENCE. WOULD ALWAYS RECOMMEND!!!
this is the best I could find for the money
Not much to review. Literally just purchased the travel insurance online. Everything went smoothly.
Raice was very professional and percise, you could fully understand her when she spoke and was very helpful, great customer service.
Tina and Mirna were very helpful with the date changes on my policy. Also the Claims department who sent them an email saying I needed assistance were very helpful. Thank you both for calming my fears.
Easy so far but no claim. How that would work out remains to be seen Online chat was fast
Bought my policy online. It was all pretty much straightforward with no help required. Policy was sent within the hour and task all finished. Didn't need to use the insurance while I was away which was even better!
William Fyfe
Apr 05,2014Great conversation with Raice. Polite and professional. Knowledgeable and naice. She had all the answers and advice. So, I bought insurance from Raice. Nice!