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Insure Your Paws is part of Cover-More Blue Insurance Services, which is part of the Zurich Insurance Group. But we’re not just insurance experts, we are pet owners too.
Our lifetime cover is rated 5 stars by Defaqto*, so you know you are in great hands when purchasing a pet insurance policy from Insure Your Paws.
You can choose between maximum benefit or lifetime cover, with a range of cover levels to suit your pets needs and your budget, giving you the confidence knowing you’re covered in the event of an emergency.
Access to our 24/7 Veterinary Careline, Assist Your Paws:
Our 24/7 veterinary careline is available to all customers from the comfort of your own home. Whether you are dealing with the unexpected, or simply need some reassurance, one of our caring UK RCVS registered vet nurses will be on hand to help. You can make as many calls as you need. What’s more, it doesn’t count as a claim.
• General health advice • Feeding and nutrition • Parasites (including fleas and worms) • Behavioural and training advice • Vaccinations • Pregnancy and birth
Online Claims:
You can register your claim online through your customer portal. Additionally, we can also pay vets directly.
*5 star rating applies to our £5,000 Lifetime Cover
Reviews 818
Meri and Ryan
Jun 19,2023Ease of site.
Jill Timberlake
Jun 12,2023Delivered to my daughter. I am just happy that she received the parcel and not to mention earlier than expected! Thank you all.
Paula Ellwood
Jun 10,2023Very well priced and helpful when you call in
Christine Bryant
Jun 05,2023The price was very reasonable - it needs to be as we have 2 dogs to insure. Thank you.
STEVEN
Jun 05,2023Great value for top notch cover. I searched all the online insurance providers through the usual channels and Insure Your Paws came out top not only on price but on the level of cover for our dog. The benefits included blew the doors off the competition. Have not had to use any of these yet of course as it is early days so time will tell.
Ian Thomas
Jun 05,2023The advisor was very professional and helpful. Kind and patient,
Mr Barlow
Jun 01,2023Good cover levels. Does what we require
Dee
May 28,2023Super expensive. Poor website. Cannot change details.
Mr Christopher Hunt
May 20,2023Easy to renew straightforward and they keep to informed
Katherine Hart
May 16,2023Good customer service
Ann Chawner
May 12,2023I tried to do the insurance on line but messes up. I had to phone instead and the lady that I spoke to was so helpful and friendly. She made the whole thing so easy.
Emma Dexter
May 10,2023Great value insurance with many extra benefits
Lynn
Apr 17,2023Been with Insure Your Paws for a number of years. Really straightforward and hassle free if you have to make a claim . Keep you updated and respond in timely fashion .
Gill
Apr 15,2023Easy to use website…. Good competitive quotes
Lin
Apr 13,2023The signing up process was straight forward and the documents came through promptly. The premium was good for the level of cover.
Clive Harrison
Apr 11,2023Very easy to use website.
Martin Townley
Apr 08,2023Stay away from this company take forever to pay out and charge you every time you claim even for the same continuous illness .then have the check to charge £238 for insurance I can get for £76 everywhere else. The worst thing is I have been with them for 7years total rip off .
CH
Apr 06,2023Fortunately I’ve not had to make a claim so this review is simply based on their general customer service. I’ve been insured with them for 2 years now. A few months into the first policy, I asked to change the payment date of my direct debit. There was a lot of back-and-forth trying to get it done, but eventually it was changed. After the first year I accepted the renewal but then they changed my payment date to the original date. Why? I asked them to change the payment date again and received confirmation it had been done and that they’d reissue my policy documents. The documents - in a ridiculously small font - mentioned nothing about the change of the payment date so it was a waste of paper. Anyway, the payment was taken as usual and their responses have been generic so I’m struggling to get confirmation regarding my preferred payment date. Not sure why it’s so difficult!?
Caroline M
Apr 05,2023The absolute worst insurance company. Take forever to pay out, expected the rescue centre where I got my dog from to hand over a history(!), my dog was a stray there is no history! Like they have nothing better to do with their time. My vet sent in their history but they claimed for weeks they hadn't received it. Ended up writing a really snotty email which finally got some one to call me and say 'it was an error at their end'. I KNOW THAT, I KEPT TELLING YOU THAT! So the claim got paid to my vet really late and the sting in the tail was that they excluded various things so I still had to pay a big chunk of the cost. I've had dogs 30 years and NEVER had to deal with such a terrible company. Avoid at all costs!
Parkview, 82 Oxford Road, Uxbridge, UB8 1UX, London, GB
https://www.insureyourpaws.co.uk/
customer
Jun 20,2023Took a while but have now updated my changed details. Very helpful when error pointed out.