Insure Your Paws is part of Cover-More Blue Insurance Services, which is part of the Zurich Insurance Group. But we’re not just insurance experts, we are pet owners too.
Our lifetime cover is rated 5 stars by Defaqto*, so you know you are in great hands when purchasing a pet insurance policy from Insure Your Paws.
You can choose between maximum benefit or lifetime cover, with a range of cover levels to suit your pets needs and your budget, giving you the confidence knowing you’re covered in the event of an emergency.
Access to our 24/7 Veterinary Careline, Assist Your Paws:
Our 24/7 veterinary careline is available to all customers from the comfort of your own home. Whether you are dealing with the unexpected, or simply need some reassurance, one of our caring UK RCVS registered vet nurses will be on hand to help. You can make as many calls as you need. What’s more, it doesn’t count as a claim.
• General health advice • Feeding and nutrition • Parasites (including fleas and worms) • Behavioural and training advice • Vaccinations • Pregnancy and birth
Online Claims:
You can register your claim online through your customer portal. Additionally, we can also pay vets directly.
*5 star rating applies to our £5,000 Lifetime Cover
The biggest rip of merchants ever, they really are , paid them £30 a month for 7 years and all they were will to pay was £130 , please stay away from this company , they are not worth it , save your money , go elsewhere, that is my view and experience.
Everything I needed for my pet no hassle and very easy to do
I have had my dog insured with IYP for 3 years now, and she had to have some teeth removed in January 23 so of course I put in a claim for this. Now, 2 months later I have only just found out that my policy was cancelled at the end of December 2022 because I had not responded to an email to advice me to update my payment details! This email never reached me for me to even be able to update my payment details and allow my policy to continue! Bearing in mind that I had text and telephone correspondance with the claims team and no one even told me that my policy had been canceled! I rang the claims team about 3 weeks ago to chase up my claim and that is when I found out about the cancellation! I had changed my email address last year so whoever made the change at their end did not update my email address correctly hence me not even getting an email to update my payment details! So, 3 weeks later I have still not heard anything back from IYP despite chasing this up twice a week as I asked this to be escalated to management as this is not my fault the email was incorrect, also, as they have my mobile, why didn't anyone text or call me to advise me of this situation?! So I am now £650 out of pocket with no Pet Insurance! This is not good enough and I am not at all happy. I expect contact about this case URGENTLY please.
Great service always helpful and prompt payment of claims
Explained things that I really wanted to know .. have never claimed before,, friendly and personable, thank you
Easy and straight forward
I was very happy with the qote you gave me for my two Dogs
Competitive prices. Usually great service marred this time by a couple of minor delays/admin glitches over renewal. Recent small claim dealt with efficiently & promptly.
insurance quote was very reasonable. All looks great.
Easy to use website, good cover
Insurance was easy to buy
Easy quick to apply and sorted within minutes
STAY AWAY!! They won’t/don’t want to pay on any claims submitted..Why have I been waiting for 5 months since I submitted a claim for the death of our beloved girl, all the time increasing the interest on my credit card used to pay the vets..I have been fobbed off so many times by automated emails, and when you do get to speak to anyone on the phone all I have got is “ I shall send it on to a claims handler and they’ll get back to you soon” b@llocks! Get your sh!t admin sorted and start settling claims for people who are having to deal with a distressing issue as it is.
Much more user friendly than most online insurance with responsive staff replying quickly to questions
Getting the same cover cheaper, because my last insurers put my premium up even though I never made a claim.
A very good price for what I needed for my pet, thank you again for your help.
Easy to navigate fair price for good cover
The lady I spoke to was light hearted and happy, actually made my day
The lifetime cover I got was great, the only thing I found it didn't cover was if my dog was in the care of another and she went missing or something happened, so not sure if I'd be covered then or not, otherwise I'm pleased with the cover I got
Nicola
Apr 05,2023Just dreadful price-hikes with no good explanation. The last three years have been £310 then £350 (+13%) then £410 (+19%). Ouch! Be wary.