JLA
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JLA is the leader in commercial laundry, catering and heating solutions for the UK and Ireland. We're all about helping our customers to cut costs and take the hassle out of running a laundry room, sluice room or kitchen.
Using our unmatched experience in a variety of sectors, we combine market-leading equipment with world-class breakdown cover. The result is our ground-breaking Total Care proposition, which gives customers great machines, seven-day call-out cover and an eight-working-hour engineer response, all for no capital outlay and no repair bills - ever.
Reviews 807
Debs ironing shop
Jul 01,2021Excellent service
Carol Norman
Jun 29,2021Excellent service can't praise them enough
Keely Short
Jun 25,2021Prompt and efficient service.
John Adams
Jun 25,2021He came and fixed the problem,just the job .
Judy Barton
Jun 21,2021in the last year the service we have received has been absolutely appalling. We were without a washing machine for 12 weeks during the pandemic and we are currently without a tumble dryer for nearly one month. I have been fobbed off repeatedly with excuses. I advise anybody contemplating taking out a contract with JLA don't do it. i
Robert Baines
Jun 19,2021Fast response and superb job.
Potli Restaurant
Jun 19,2021very prompt service
customer
Jun 18,2021Exceptional experience and professionalism.
customer
Jun 18,2021A+ All very good
Nicholas Powell
Jun 17,2021Very good service and helpful
customer
Jun 17,2021Excellent service and very quick
Quick Dry Kleen
Jun 12,2021The engineer was excellent and very knowledgeable. He checked the machine throuly
Garry Wilkinson
Jun 09,2021Excellent prompt reliable friendly service
Danny Guthrie
Jun 08,2021JLA Always work fast and professional. From the phone call to the engineer arriving and working, I cannot complain. Excellent service
Barry, Helping Hands, IOW
Jun 05,2021If you value your business STAY AWAY FROM THIS COMPANY and the farcical joke they have the audacity to call a service. Last year i was without a machine for TWENTY THREE WEEKS. This year, so far, i have been without a machine for FIVE WEEKS and counting. In the three years I have had the misfortune to be tied to these legalised parasites I have been without a full compliment of equipment for FORTY THREE WEEKS. You are conned into signing a contract which this shower know at the time they can not possibly fulfil. At no time was I ever told I may have to wait four, five, six or more weeks for a part only to find when the item was eventually located, on at least three occasions, it was the wrong part. This firm care less than nothing about their customers. For your own sake, KEEP AWAY FROM THIS COMPANY
Graham Stephen
Jun 05,2021Prompt responses, clear verbal communication by all at JLA. Always kept informed. Email communications were sometimes misdirected - see below. A big let down was assuming I was the customer. I am a resident who informed JLA of the machine failures. The customer is Flagship Homes who I rent from. A small omission was for the engineer to give a through check of all the machines whilst visiting site.
customer
Jun 04,2021Engineer was on time, got on with the job in hand, was very pleasant, efficient and professional. Advised on items that might need replacing. Very happy.
customer
May 28,2021A company that delivers the service the sell.
james lauchlan
May 27,2021VERY HELPFUL AND VERY FAST SERVICE 5 STARS FROM ME
customer
Jul 01,2021Jla are very good when you ring up for a repair they are willing to get the issue sorted and arrange to get someone out to do the repair