Church Robinson has now sold two of our family homes. We recently marketed the second of these houses and, yet again, they didn't disappoint. From our first meeting with Holly we knew there was no need to obtain comparative quotes and Dawn/Katrina kept us up to speed with developments/managed the administration so every detail was recorded and agreed. The whole team assisted to ensure any queries or concerns were dealt with promptly and worked hard to ensure our move was as pain free as possible. We thoroughly recommend their first class service and attention to detail.
Our experience with The company was great in the sense that the team has been good and understanding to us. We lost our daughter last year back home in our country and we travelled , used almost all the funds we had for the burial and when we came back we had not enough money to pay our rent in full. We spoke to the team and our property manager Nikky Jefferys about the rent that was not enough. We explained our situation and they all understood. We were so happy and we took a bit of time to clear the rent but they stood with us until we finally paid in full. In short i would like to say THANK YOU so mich for your understanding when we were in need. Keep up the good work and to Nikky , you are the best , you understand us , you are so quick to respond to our needs in the appartment, you are amazing. It is nice to know we are working with you as our property manager, we appreciate you so much. Keep it up!!!
The experience was amazing, Clare Black was really efficient, she was professional and all responses came in swiftly, this made the entire process smooth and easy. When finding us a home, there was great attention given to our needs and preferences. We're so grateful and would highly recommend
Extremely professional and listened to what we wanted as the sellers. Staff are thoughtful and polite. The process so far has been haste free. Thanks to Rosie & Chloe.
Fantastic service from start to finish and problem sorted very quickly. Thank you 😊
Through I particularly trying sale, Paula Rudge stuck with it and helped me not go crazy with a constant update of information and a sympathetic ear. Well done!
Jones Robinson are an excellent lettings agency. Our experience when finding and applying for properties was made as easy as it could possibily be by their friendly and efficient team. Since moving in to our property, we've had a fantastic experience with out property manager, Nikki Jeffreys, who is always quick to respond to any issues and extremely helpful.
Jude Buckley was very polite and professional no problems whatsoever. Thank you.
Jones Robinson Estste Agents Newbury were brilliant .I highly recommend them. Caroline, Paul and the team were very professional from start to finish of my house sale. communication was superb. Weekly updates nothing was to much trouble .very Friendly
As a letting agent I find them "on the ball" and pro-active. Always return my calls and very flexible on arrangements. Clare is particularly helpful. Elle has also been a "Superstar" in helping me resolve an issue with an energy supplier. Recommended.
I had a flat viewing in Newbury with Jude on Monday and ended up running late due to taking a wrong turn on the motorway, but Jude patiently waited for us and was very understanding. And despite us being late, she didn’t rush us throughout the viewing and happily answered our queries. She has a very professional and friendly approach. Overall had a pleasant experience so far viewing and dealing with Jones Robinson.
The team at Jones Robinson are a great one. Nikki Jeffrey in particular was so much helpful. She would always respond to all my concerns and try to resolve them to the best of her ability. I never for once regretted having to do business with them especially Nikki. I’m so grateful especially to Nikki for my stay at my former residence which I had through Jones Robinsons.
We've used Jones Robinson for get our first house and they have been nothing but helpful throughout the process. Elle has been amazing in sorting out any issue that we may encounter. 10/10 recommend
An amazing service from Toyah, Jo, and the rest of the Jones Robinson team in Lambourne. Having use them before, I wouldn’t consider going anywhere else they kept me regularly updated and I believe understood my needs for a quick sale and therefore priced effectively for the market. Would wholeheartedly recommend.
They are good.
Elle has done so well to getting the jobs done since the last 3 weeks . Hopefully she can continue for us .she has done a wonderful job .Thank you
Elle Dobson is the most helpful person I have ever dealt with. She always keeps me up to date, gets back to me quickly and is always reliable.
The whole way the company deals with you as a client. So smooth everybody in sync and on the same page, nothing was too much. The Newbury office is where we chose to sell are house, the first meeting was so relaxing and no pressure. There were some very special staff in this estate agents First of all Beth Radcliffe unbelievable knowledge of all aspects of company’s products and procedures. Tayler Reynders fantastic knowledge and so helpful. Rhys jones so on the ball great knowledge. The team as a whole, molly jack Paula Kate Catalin and partner in crime Rachel there are to many to remember. It has been a fantastic experience some of the team have become friend, Beth we congratulate you on your team and the way you team respect you. Thank you so much we wish you success for future Kind Regards Tim & Chris number 23
Elle Dobson always friendly and helpful with any queries we have.. 😀
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Apr 08,2024We met miss clare Black for our house viewing, very professional and welcoming, timely updates were given to us throughout the proces