I had the pleasure of having Paul helping me throughout my purchase of a property. Through unforeseen setbacks, he didn’t give up and always had a positive attitude to everything along the journey and managed to deal with both parties very professionally.
Toyah & Team helped us with a sale & purchase. Toyah communicated with us from start to finish & assisted with any questions we had throughout. It was a fairly quick process & as stress free as it could be. Thank you guys!
My experience with Jones Robinson as a landlord has been impressive to say the least! They really do take any potential stress out of it and deal with any issues efficiently. A special mention to Elle Dobson who has been amazing at getting my property ready for the new tenants.
We’ve had such a smooth start to the process of getting our house on the market. Within a week of calling Jones Robinson we have had a valuation, all the terms discussed and pictures taken of our property with confirmation from the admin team throughout the week. Communication has been spot and that’s down to everyone in the admin team that we’ve dealt with so far. Making a pretty stressful time run like clockwork so far.
Jones Robinson have been very professional and helpful from the start. We are first time buyers and we have had an offer accepted on the house we really liked. Tayler in particular has been really good in keeping in touch and helping us in terms of the processes involved. I would recommend using both if you are looking for property in the Newbury area.
Toyah, Jo and Kay were amazing from start to finish. Would highly recommend.
Hi Had a great experience staying in the flat with excellent support from the agent Jones Robinson & Church Robinson. Thank you Lucy Houseman , Vanessa Burgess Warren Stein
Company has very streamlined processes which helps both tenants and Landlords a seamless transition from start till end of tenancy documentations. Paige was very helpful since beginning in guiding me to complete the documentation.
I wanted to thank Jones Robinson. In particular Toya at the Lambourn branch. She explained the whole process to us which was daunting as first time buyers. The whole process was broken down step by step which was really helpful. She also made sure she updated us weekly. Checking in on us and updating us on the process. Thank you to the Lambourn branch. This wouldn’t have been helpful with out your help! Thank you , Chase and Declan
We bought our house through Jones Robinsons over 7 years ago so there was no doubt who would sell it for us. From valuation to completion and everything in between Jo, Toyah and Kay have been amazing. We were kept up to date all the way through our sale, they were quick to respond and sort out any issues if they arose. We cannot thank them enough for their dedication, professionalism and determination to see the sale to conclusion. Thankyou ladies.
Thank you Toyah and Clare, you both made my recent valuation a seemless process. Toyah was very accommodating when arranging the booking and this was made with ease. Clare was very efficient and has kept in regular contact while going through the process. Thank you both for your effort and hard work.
Always returned calls and very helpful. The little prezzie was a nice touch! thankyou for that.
Tayler has been brilliant through the whole process of selling our flat and purchasing our new home. From the get go we felt Tayler was perfect for selling our flat, full of energy, really understood us and she made it all feel super easy! She has been so efficient through the process, keeping us updated at every step and support us to make all the right decisions. Tayler was brilliant with the purchasing of the house we love too, reassuring us along the way and ensuring we had the best chance! You have been our best ever experience of an estate agency and are very happy! We appreciate everything Tayler has done for us and she is a real credit to your team! Thanks so much Tayler!
Elle Dobson has been our Property Manager since mid February. Since then, she has made substantial progress with problems over our properties - we feel that we can now see light at the end of the tunnel. Elle has kept us fully informed about all matters. She has been in constant communication and this is very important to us, in order that we know what is going on and we know that the tenants are being looked after. We are very happy with her enthusiasm and diligence.
We selected Jones Robinson as the agents to market our house as they went above and beyond in explaining the process and we have felt supported throughout. We met with 5 different agencies and Tayler from Jones Robinson did the most fantastic job of informing us. She understood how best to market our property and was also aware of our need to move quickly in order to fulfil future plans. Other members of the team such as Molly, Jack, Rhys and Wendy have all been great at keeping us up to dat with viewings, offers etc. and they have made it a relatively easy, stress free process. We are also purchasing through Jones Robinson and between Beth & Tayler, we have felt listened to and supported - both have been more than helpful in answering our questions and we have felt that they have 'got us' as people which has been so important to us given the huge life decisions we are making!
I have been dealing with the amazing Paul Evans from Jones Robinson. He has throughout the whole process, kept me informed, kept me up to date and been a guiding force of help and support. I'm so very grateful, as this experience of purchasing a flat was my first all by myself, which can seem very daunting, but Paul was kind and thoughtful through the whole time. I would recommend Jones Robinson to anyone wishing to purchase their first home.
Moving home is stressful and mentally demanding as it involves many complexities that is beyond our control. Jones Robinson have made our move possible when it was dark and gloomy. I cannot thank enough the team. They cared for us from the viewing till exchange of contracts. Each one of the members of Johns Robinson including their trusted partners (legal & mortgage) were fantastic. I would like personally thank Paul Evans and Caroline Wright s who went beyond their limits to help us. Only regret in our move is having Jones Robinson only for our Purchase instead of both sell and purchase. Their prompt response, transparent communication styles and above all, empathy towards customers is next to none. Kudos to the Jones Robinson!!
We would thoroughly recommend Jones Robinson the whole team have been incredible with great knowledge and excellent communication throughout our sale process. A shout out to Caroline and Paul our sale progressor who have kept us motivated and supported throughout. A big thank you to all the viewings team for the numerous appointments with potential buyers that they attended.
I can highly recommend Jones Robinson if you’re looking to sell your property. With their Progressors on top of it all, in particular Paula Rudge, everything was a lot less stressful and smoother than if I’d been trying to chase everything on my own. Will happily use again.
Kat
Mar 16,2024Elle Dobson is a wonderful Property Manager. She is very attentive and efficient - always happy to help with any queries about my rental property.