Easy website and speedy delivery
Order placed - goods arrived next day as requested. Good service
The order was handled well BUT was sent to the billing address instead of the shipping address. I find the tubing a bit short. Would need about 45mm or 50mm
This purchase of Z6 was a replacemnt of a previous jura model which we loved. I cannot praise jura enough, who I contacted directly, for their help and assistance in choosing the correct new model for me.Their service was excellent, the delivery was next day, so the purchase went through without an problems. The machine is everything and more than we wanted and I have absolutely no hesitation in recommending jura and the new machine.
Excellent and prompt service
Ordering direct from Jura is really easy and the prices are comparable with purchasing from other outlets. Delivery is always very prompt.
As a British expat living in Madeira, I needed some spare parts for my one year old Giga 5 coffee machine. Unfortunately even though the items I was ordering were very light and would easily fit into a A4 envelope the company would not send them to me here. I only visit the UK one a year and will have to wait until I'm next there to get the parts. Ironically.... I got my Giga 5 machine (several kilos) delivered to me here in Madeira without any fuss at all.
Ordered spares for my coffee machine. All arrived on time as advertised. What can I say !
Cheaper than eBay and part arrived in 2 days by UPS
Excellent service, very quick delivery & item well packaged. Definitely buy from again & recommend
I ordered, it arrived next day and was what I wanted. What more could I ask? Well, just one thing perhaps? I'd love to just buy something anywhere and NOT be invited to do a survey or a review!
COULD'NT ASK FOR MORE, ORDERED, ARRIVED NEXT DAY, FAB, THANK YOU VERY MUCH
It works as described. It is nicely built and the quality is good. One thing that is not so good is the PSU. It has a built-in 2-pin Euro plug with a separate Euro to UK adaptor which makes it feel like a temporary connection.
I have had three Jura coffee machines since 1993. I have just bought my third one, as the one I had since 2000 finally gave up the ghost. 15 years' good service was made possible by Jura UK's good servicing. They are friendly and knowledgeable, and their workmanship is excellent. Recently I bought, online from Jura UK, a Jura milk cooler to go with my latest Jura Impressa coffee machine. Again, the transaction was efficient and delivery prompt. Excellent service for excellent coffee machines - Roger Federer would approve!
To be honest when I received the new Jura bean to cup machine....I thought it would make a nice cup of coffee...well I was wrong! It makes a fantastic cup of coffee, and espresso, and capucino....and now I have purchased the wonderful Jura milk cooler.....it is even better.... what next? I just can't wait ....
An excellent Company supplying first class products and service
Ordered filters on an offer, the price was good and delivery quick.
bought a milk tube nipple about the size of a pea.charged £3.60 postage which is extortion ended up paying £6 .49.Unhappy.
I've used Jura UK for a few years now and I always find them to be attentive and courteous and more importantly, they do what they say they will do right across the board - They have serviced and fixed my machines, delivered consumables on time and gave me an excellent deal on a new machine - so very happy and recommend them to whomever asks.
Julian Sparling
Sep 22,2015Very happy with the promt delivery. No complaints whatsoever.