Great experience
I ordered their special offer coffee packs and were delivered within 48 hours, excellent service
Coffee arrived the following day after ordering which is excellent service but I was surprised to see the best before date is in 6 month's time, would expect at least 1 year.
Excellent service 2 days for delivery will certainly use again
It was a pleasure doing business with you.Quick response and very fast delivery service.
First class service with all the goods arriving promptly and well packaged.
Jura products a services are second to none
To deal was very easy and quick, received parcel in two days, very quick . Excited,very happy
Happy with the site I found but rather confused with the other site you operate which won't accept the same sign in details. Are there two separate companies?
I have been dealing directly with Jura for over 4 years now and I can say without doubt they are the best coffee company (service, machines and consumable products) anyone could turn to. Par excellance as they say. Keep it up guys, you deserve all the success this should be bringing to your company.
Great service, product and offer price, but let down by the UPS delivery. UPS failed to place a "failed to deliver" notification in our post box so we were unaware that the Jura package was at our local UPS collection point and needed us to pick it up.
Simple straight forwards and efficient
My Jura Impressa C5 is seven years old. I have constanstly "just used" it for all of that time, mostly in Spain. I brought it back to the UK recently and decided to have it serviced and returnedit to Jura UK. The whole process was made simple and it's now vack and just like new.
excellent service amazing coffee arrived the very next day
Whether ordering coffee or getting my machine serviced. The experience is the best I have received from anywhere, ordering goods very quick service. Collecting, servicing and returning coffee machine, is made easy, and kept informed every step of the way. Jura is for me second to none.
Correct parts delivered quickly- impressive service. Would recommend.
All products purchased have been of well manufactured quality and where we have required help or support we have received excellent assistance which gives additional confidence going forward.
The site was easy enough to navigate, good choices and good prompt delivery.
Very quick delivery, but on arrival I found I had accidently ordered the incorrect filters for my coffee machine. Customer services were very helpful and a return and exchange was processed quickly. Would have been 5 stars if their website had mentioned that exchange was possible.
Jill Manby
Jan 08,2016pleased to say that my order of 3 no. Claris blues filters arrived on time. Many thanks. Jill C Manby