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Reviews 503
Customer
Jan 25,2017just had to order two small parts. ordered on line. speedy delivery. great service
Vassilis Pateras
Jan 24,2017Great customer service
Charlie
Jan 23,2017It was easy to select and order the right parts and it came quickly.
Michael Cross
Jan 19,2017You get what you ordered the next day!
MHC Ltd
Jan 12,2017Recently ordered Water Tank for Impressa Z5 for our office. Express delivery, great quality...only one but - as the new tank requires different water filter (which is described within the Water Tank information), I would appreciate the possibility to order those with direct link for the filter. Unfortunately I did not find any on your websites. Otherwise satisfaction as usually. Thank you!
Jane Stuart
Dec 21,2016Not received anything yet
Stephen Ross
Dec 19,2016Asked for next day delivery and got it thanks
Sharron Hodges
Dec 09,2016Ordered late afternoon arrived next day
wendy wenham
Nov 24,2016THE BEST MACHINE GREAT SERVICE
Sean Pilling
Nov 23,2016Only a small order, but handled very well and arrived next day, would defiantly use again
Bernice
Nov 21,2016Very helpful ,sorted frother problem quickly with one phone call
Graham
Nov 18,2016The staff were really helpful and the item I received was exactly right
kenneth smith
Nov 18,2016the spares arrived very promptly, but when I needed help identifying parts prior to order this was difficult getting through to the right department.
Antonio Vieira Pita
Nov 10,2016This order was quick and easy. Excellent service.
Barracuda Networks
Nov 10,2016staff could be friendlier
Bryan Erasmus
Oct 23,2016easy, quick and prompt on delivery - very happy
Martyn Gloyne
Sep 07,2016Good and trustworthy service
Andre
Sep 04,2016Very efficient staff helped me to find the correct spare part and it was delivered the next day.
Nick
Aug 31,2016Thank you...........
Mr Costas
Jan 28,2017Returned my Jura Micro One after 11 months of use for repair as the grinder failed to operate. Despite having followed all maintenance procedures and operation instructions ( Blue filters, descaling and weekly cleaning cycles) I was informed the machine would not be repaired under warranty as it was subject to "water damage". The Jura representative suggested that he would normally reject 3 to 4 warranty claims a week on the same issue and that most people simply accepted the £179 repair charge for the grinder. I was very disappointed with the way Jura handled what I would regard as either a design fault or a simple warranty claim. I have now gone back to Nesspresso Magimix as my last machine lasted 10 years with little of the expense involved in maintaining a Jura machine. I will certainly not be purchasing another Jura machine, despite their perceived reputation as a high quality brand