Very pleased with the cover
Excellent cover and easy to apply online.
Carol was so helpful and knowledgeable..pleasure to deal with on the phone
Receiving good customer service form insurers is my top priority, all too often once an insurance company have signed you up, you get what they deem is needed and nothing more. The Kennel Club delivered great service from first contact through to conclusion, such a refreshing change which sets them apart.
It has all been very smooth and easy to open the account with you for my two dogs. I was very pleased to have a policy for the first month of my new puppy and having asked a friend decided to transfer my other dog to you as well. She said you have been very efficient in handling her claims.
most competitive price and very helpfully advisors
I recently had to use my insurance with the kennel club and couldn’t rate them highly enough. My dog had a collapse at home and was rushed to my vet. Luckily Luca made a full recovery and the vet bill was £1500. I had to pay £170 excess plus 10% of the claim. I payed my vet an admin fee to deal with the claim direct. All I can say is the kennel club payed out directly to my vet which was seamless and I thought it was worthy of a 5 star review. My dog has recently had to have a small operation on his paw after getting three grass seed deep into the web of his paw. That bill has totalled £592 and I have no doubt the kennel club will pay there part of the bill. So all in all I am very pleased
Really no other insurance is so reassuring for our new puppy. We have confidently used KC insurance in the past and been extremely satisfied with their professional approach and comprehensive cover , so why change now? Excellent customer service.
Easy to understand reasonable price Great tips about looking after pets
Took a couple of attempts to read all information before making choice of insurance. Simple instructions once choice made
The agent we spoke to sounded human! Not a machine.
Easy, helpful, knowledgeable
The site is easy to use and straight forward.
Easy web site
Easy process, proffessional company .
Thank you Robert at the renewal centre for a very pleasant chat about our dog insurance. Helpful and very friendly and worth our while ringing up. Thanks again.
The lady I spoke to very knowledge base about the projects so I decided to have both my dogs under the care of the Kennel club.
It was easy to compete the details. And all comes with excellent reviews
This is absolutely infuriating and beyond irresponsible! I have been trying to contact the publication team for five days with no luck. They took my money and then completely ignored all my emails, messages, and voicemails. Not a single response! This is outrageous! You can't just take people's money and then vanish without delivering what was paid for. I can't even reach anyone to get a refund! WHAT IS GOING ON?! Reply: 02/08/24 Get my issue resolved first. INV-8297673-D4T4L4 INV-8293999-P9L4F5
Robert Powell
Aug 05,2024Very helpful