New beginnings Setting up was easy-hoping moving forward is as efficient
The person I spoke to was very efficient and easily understood what I wanted for my dog cover.
After phoning up to renew my policy, I spoke to a very helpful lady. She made the whole process a very pleasant experience.
Very helpful agent on the telephone with a lot of knowledge
This claim has been dealt with promptly and it has been a relief to have Eddie treated and today he is recovering well from his operation, he is eating and good form. Certainly Good veterinary Surgeon. Our thank you for the financial support at this very difficult time
Easy ish could do with a little more info on the lifetime and what it means fully
Most helpful person did a great job explaining everything about insurance brilliant
very helpful
Always easy to report or make a claim online and great customer service.
I found the lady very polite and most helpful.
I have always found kennel club to be very prompt and efficient in dealing with claims. I am still awaiting the outcome of my current claim but feel it will hopefully be dealt with quickly and paid out.
Website to set up was easy to follow. Documents have arrived quickly. Haven’t made a claim so cannot comment on that.
Prompt payout to vets. Been with Kennel Club Insurance nearly 20 years and never had an issue with a claim. I recommend to everyone
Very helpful website and easy to work through. Found the best policy for us and our new puppy.
The young man I spoke to was very polite, addressed me correctly ,,did not use my Christian name. Explained the policy really well , he took his time and did not rush me. Looking forwards to receiving Peppar’s hamper . I was very surprised how reasonable the cost is.
Very helpful staff when I called for advice pre vet procedure. A swift conclusion to claim with really good communication throughout the process via email.
Very straightforward, They had my previous Insurance from my last dog, by going through that it allowed me to revise my needs.
So easy to deal with and quick to do.
When I found out my cocker spaniel has pancreatitis I was heart broken,but with my vets and huge support from Agria she is coping with the medication and the worry of finding unexpected finance has been taken care of with many thanks
Linda McChesney
Aug 19,2024Carol was very pleasant, knowledgeable and efficient - and saved on the premium by changing our address details. Great service.