very pleasant advisor who explained all options and had patience to ensure understanding
The member of staff was friendly and helpful and spent the time to explain everything.
Phone answered quickly by knowledgeable, polite and efficient agent. Insurance set up rapidly and easily
very HelpfulMade the deasion easy
Doing most things on line I find a struggle but on this occasion with Kennel Club Insurance it proved straightforward. The acknowledgement was almost immediate and helpful.
Helpful company
To much junk mail from this company. At least 2-3 email EVERY DAY. This is so annoying and makes me regret even dealing with them.
Got a 4 week free pet insurance when I got my puppy, from the breeder Took her to the vets for check up and injections to be told she had a belly button hernia. So tried to claim on insurance to be told no they don't cover that condition. But the kennel club keep pushing me to take there insurance. No thanks not at your prices. I'll go to pet plan for those prices at least they cover everything
Helpful staff
Great explanation of policy, really helpful
Excellent, Kennel Club representative was great, very friendly and knowledgeable, answered all our queries with ease and politeness
Amazing customer service really friendly and helpful!
I just bought my new puppy and I needed everything with what KC insurance offered.
Catharine was lovely, always phoned back when she said she would, and was very helpful and professional. A real credit to your team:))xx
Very informative if the products sold offered options too
I contacted Kennel Club and spoke to gentleman he took all the details for both me Shih Tzu dogs and ensured me that both were now going to be covered. A fes days later I received a message saying I had cancelled the older dog,which I did not do.Outcome only the puppy has been covered with insurance.
Very direct and informative . Clear information given to be able to make a decision
The gentleman on the phone was so helpful, it made buying the insurance very easy!
Very efficient, explained so well.thank you..
George Jones
Dec 03,2023Nice and easy to access and follow on line.