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Reviews 846
Sarah N Horsham
Sep 07,2024I find the Kennel Club Insurance first rate. I am truly grateful for the support they have given my Pointer and I. Rollo was insured with them by his breeder before I collected him because he was registered with the Kennel Club. I have stayed with them and Rollo is now 11 years old. It has been money well spent and I am grateful for the non-quibble, reciprocal approach. And the premiums are not put up when a claim is made.
Tracy
Sep 06,2024Really nice lady explained everything I asked about very helpful
Consumer
Sep 06,2024Excellent service, caring, patient and collaborative. Being able to speak to someone oppose to just interfacing with a Website is incredibly important. Thank you for all your help
Michele Madden
Sep 05,2024Very efficient and lovely team! Keep it going. Thanks for your service
Mika Makin
Sep 04,2024I've always had a good experience with Kennel Club. From consistently reliable refunds on all of my claims, to helping me find ways to tailor the policy to reduce my ongoing fees, I found Kennel Club's team nothing but helpful and supportive.
Alison Byers
Sep 03,2024Sharon Millar was amazing - her constant communication and updates on the issue meant that we knew it was being dealt with efficiently. Many thanks Sharon
Dr Helen Jarvis
Sep 02,2024Expensive , but worth it as claims always settled very promptly with no fuss
Carol Baillie
Aug 29,2024My claims are dealt with quickly and I am kept up to date with e-mails advising that claim has been received and being dealt with and then this is followed up with e-mail advising that payment (and amount) is being paid. I find dealing with The Kennel Club Pet Insurance is excellent and have been with them for many years and have never had a problem at all. Would recommend.
Pauline Wallis
Aug 29,2024I was getting a lot of emails from this firm with promotional offers to insure my little dog with them. I rang them as I was already insured with them. They explained it was an automated email and apologised. I must admit I'm not very techno minded, but the young lady I spoke with was very friendly and understanding. They send tips on things to look out for with my pup which I find very helpful. I can't praise them enough, especially the young lady I spoke to.
Jane Lewis
Aug 28,2024This really must be the best dog insurance. Previously my dogs have been uninsured and nothing in their lifetimes happened that made me regret my decision. However when I bought my present dog from a KC assured breeder, insurance came with her. Having started insuring my pet I have continued to do so.. I am so glad that I did because when she was Five she was diagnosed with diabetes requiring constant daily treatment. Never once has KC insurance refused to settle a claim, this has meant peace of mind for me and an excellent quality of life for my wonderful dog, who is always able to have the best treatment appropriate for her. I now have a new puppy too and will continue with the insurance that her breeder set up with KC insurance. Thank you so very much KC insurance for being there.
Helen Weston
Aug 28,2024Very good, Very informative, gave me options and I was not put under an pressure to make a decision.
mo Murray
Aug 24,2024Very friendly & helpful. I am glad to be with them
Zoey Musselwhite
Aug 23,2024We’ve just signed up so don’t know too much as of yet but was easy to sign up and get covered and the cover seems to be well fitting for our family
Kevin Stevens
Aug 23,2024Easy to set up and the knowledge that help will always be on hand. I have had my last 3 dogs insured with the kennel club and have never had any problems with the company. Maybe slightly more expensive but that is outweighed by the service provided. Would recommend to anyone with a puppy.
customer
Aug 23,2024Easy to talk on the phone. Very helpful setting up my cover. Paid up quickly for small claim for another dog . Paper work available as well as digital.
Andy Franks
Aug 22,2024I submitted a claim on the 30th July and received an aknowledgement, but then hear nothing. I called again on the 21st Aug to be told nothing was receied until I re-submitted the claim that day ? I also had dificulty uploading the invoices, and so had to resort to sending via email , as this was the only way to get it done.
Robert Brookes
Aug 22,2024Outstanding, helpful and sympathetic when we claimed for our beloved spaniel.
Nicola Gorman
Aug 20,2024The Kennel Club were so helpful and efficient when dealing with my first claim relating to a very sensitive situation regarding eye surgery with my puppy. They are dealing with a second claim and I am sure this will be dealt with as efficiently and proprofessionally as the first.
customer
Aug 20,2024Explanation of how the insurance worked, no pressure, just honest advice
First Floor, Blue Leanie, Walton Street, HP21 7QW, Aylesbury, GB
http://www.kcinsurance.co.uk
Barbara
Sep 07,2024Phone calls answered quickly. Customer service polite, helpful. Claims paid quickly.