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Reviews 846
customer
Jul 22,2024Great experience. Sophie was very friendly and helpful explaining everything in detail. I’m hoping the cover and service is as great should I need to claim.
Mr James Francis
Jul 21,2024This insurance is invaluable whilst the cost is somewhat higher than others it does exactly what is says on the tin if you make an appropriate claim within your contract, ours is Lifetime it is easy, efficient and never any quibble we would recommend The Kennel Club to any pet owners
customer Mr A Mrs M Connelly
Jul 21,2024Easy to complete the forms good cover exerlent communication with kennel club.and love the extra peace of mind with 24/7 vet video calls.
Kylie Jones
Jul 21,2024Easy to complete, response quick
Tricia Darley
Jul 21,2024Quote was easy to get and was competitive to other companies that I had looked at. I like the monthly updates that I am sent as well
Nicole Rossa
Jul 20,2024Dog no. 3 now insured with The Kennel Club. Personally I wouldn’t insure my dogs with anyone else.
customer
Jul 20,2024To many emails when the free insurance was still valid.
Chris Devine
Jul 20,2024You don’t want to claim as it means there is something wrong with your pet . We are in our 5th year with KC pet insurance. They are always helpful and responsive. Thank you.
Mrs. Karen Dibble
Jul 20,2024Well explained and excellent service
Patricia Gilroy
Jul 19,2024Simple enough to arrange this However I do think the proof of the pudding will be should we have to make a claim
Adrian Thomas
Jul 19,2024Convenient as my other dogs with agria
Barbara Jackson
Jul 18,2024Very good price when compared with other insurers. Helpful advisor
customer
Jul 18,2024there was plenty of useful information. Contract acceptable. Online: the website arranged logically. User friendly. Contact telephone number working perfectly. Helpful staff. Printed important information was sent.
S.H.
Jul 17,2024My call was answered quickly and professionally by a friendly advisor who talked me through the options. I found this experience unexpectedly refreshing, well done Kennel Club and thank you.
jayne board
Jul 15,2024Simple to complete forms, all explained as well. Website made everything seemless.
T Williams
Jul 14,2024There are so many pet insurances available online these days, I decided that KC, with its high reputation had the right one I needed for my puppy. I was in the process of buying insurance online but the payment system failed, so I had to call KC and spoke to a lovely, helpful advisor called Sharon/Sian (sorry, can't remember exactly) who talked me through each policy option to make sure I was choosing the right one, at the same time, showing a great interest in my puppy. She then put my payment through for me on the system after explaining why the online payment didn't work. Thank you, I am assured that my puppy is well covered.
Anne pentleton
Jul 14,2024Good communication and very informative
Mrs F Bryant
Jul 13,2024Excellent experience, fast and easy to use!!
Isabel Oram
Jul 13,2024Made a claim and it was settled within a week. Excellent hassle free experience.
First Floor, Blue Leanie, Walton Street, HP21 7QW, Aylesbury, GB
http://www.kcinsurance.co.uk
Nick Ringrose
Jul 22,2024Beware the Kennel club insurance is underwritten by Agria who do anything to avoid paying out. There is 30 pages of terms and conditions, 30!! And they will use them as they interpret to avoid paying your claim. Thank you for your general response to my review. For all of those who are insured, if you have a policy and your unhappy with the way it’s been handled, the complaint process is pretty much in their court, they don’t look at it from the customers point of view. In order to cancel my policy as I felt it was completely a waste of time paying more premiums I had to pay back the small amount of the claim that they paid. So i basically got nothing from the insurance. But they benefited the most. They are not interested in your pet they’re interested in your premiums. I await any generalised response to this update. Blah blah blah