Excellent professional help by Ashton he was so helpful and polite very pleased I have insured with kennel club thankyou
Called to change my address on the policy and spoke to a lovely lady who resolved it quickly and efficiently. Then got transferred through to Robert who was just as helpful and knowledgeable. He thoroughly explained all areas of the policy that were open to change and discussed the monetary savings available. No question was too much trouble for him and even though he was on the phone it was clearly “service with a smile”. Many thanks to both these individuals for making it a quick and easy task which was needed with a newborn in my arms at the time of the call.
Very informative. Not pushy. Provided everything I needed to make help me make a decision.
Helpful. Everything was explained clearly. All my questions answered. I’ve never used KC insurance before so I’m hoping for a long - uneventful experience with them!!
I was informed - after 6 years with you - that I could now have a new product 25K yearly vet cover. It seems well priced. But (with luck) I have never had to use it on current dog. However, the one before was ill most of her life and died young of lymphoma and the insurance took care of most of it with out an issue. So I have been very pleased with the support I have had and the people that answer my issues when i call.
Sales Agent was attentive, clear and precise with his info and very professional. And you were more cost effective than other Co. I was using so switched to Agria
Originally thought it was great getting free puppy insurance with them but it’s been a nightmare. I get calls every 2 days them trying to sell me insurance even after requesting to not call me and stopped the text messages! I even get post promoting! This is harassment get the hint I won’t be continuing the insurance
It was first class .
Far too pushy!
I wanted to say what a credit and an asset Andrea is to you, she took the time to listen to my query and replied in such a warm and understanding way taking away all the stress and anxiety I was feeling. Such a lovely lady ❤️🙏 It was like speaking with a friend…. Thank you so much Andrea x
Chloe was lovely and is sorting everything out for me hopefully a seamless process Amazing service
Ensuring my French bull dog with you. Very helpful and polite on the phone
Answered all my questions and organised a good level of cover for Ludo.
Quick and pleasant to deal with
Good clear advise
Advisor was very knowledgable, patient to answer questions, polite courteous and respectful.
Very friendly and helpful was lovely to talk to someone who understands and was so knowledgeable
I have had 2 previous Sheltie's and my current cat insured with K/C and found the K/C very helpful at all times.
Very helpful
Jay Keep
Mar 23,2024My recent experience was very positive. Nausheen was kind and very helpful. She resolved my issues very professionally. It was pleasure to deal with her