To leave a review you need to be logged in
Reviews 846
Miss e f thomas
Feb 16,2024Trusted insurance
David
Feb 16,2024I have always found contact with Kennel Club employees to be a pleasant experience. They are helpful, knowledgeable and provide useful options and suggestions. I would recommend.
Zoe Tootell
Feb 15,2024Zoya was polite, efficient, lovely to talk to and explained every step she took to solve the issue. Your Customer Services are a pleasure to talk to.
Sue Burke
Feb 15,2024JENNY, the customer service representative was so helpful and patient in explaining our policy entitlements. She was friendly whilst remaining professional. A pleasure to speak to and put my mind at ease for future claims for treatment for my pet.
Trevor Davis
Feb 15,2024Robert was very helpful and helped me make up my mind on insuring my dog
K F
Feb 14,2024Catherine was absolutely amazing with helping me through a really difficult time I was having not only with my dog but also with my family/home situation. I was going through a very messy split and had to change my dogs paperwork and also get her treated and make a plan of action for a feature treatments. I have never done this before and was very new to insurance claims etc. The lady on the phone really went above and beyond! Not only did she listen and helped but she advised me on things I didn’t even think of doing. Can’t thank her enough! I wish there was more people out there like this 🥰
Lisa
Feb 13,2024The lady that took my call was lovely and friendly Felt she was very interested in my two dogs And really easy to set up my new policy
Shari
Feb 12,2024Excellent PR Sam was more than helpful kind caring and considerate to needs
Adele
Feb 12,2024I have 3 dogs insured by. KC and find them very easy to deal with and have had claims paid promptly.
Tracy Back
Feb 12,2024We always use kennel club it one of the best
Lesley Marie
Feb 10,2024Fast easy process
Sarah Buck
Feb 10,2024It was smooth, the guy was very helpful
Gordon Drummond
Feb 10,2024The Internet was straight forward.
Kenneth
Feb 10,2024Increased cover for our two dogs. Easy process to complete. Lady I spoke to extremely helpful.
Aliane Nascimento
Feb 10,2024The service is very fast and very polite, I am satisfied
Luke Shipway
Feb 09,2024After some initial issues setting up the policy, its finally been resolved. Jenny took control of the case and kept me updated until rectified, thank you
Alison Brooks
Feb 08,2024Our puppy fell ill days after picking her up from the breeder, so we were covered by the initial 5-week policy. Our puppy ended up in pet A&E overnight, which cost us £1000+. The staff of the Kennel Club Insurance could not have been more helpful in talking us through all the options when converting to an annual policy and were also very helpful in explaining how to make a claim when the A&E vet administrator refused to make it, which would be the usual procedure. Very kind, clear and helpful communication. Excellent experience so far.
Mr P A CONNOLLY
Feb 08,2024Very knowledgeable and helpful customer service staff member
Jane
Feb 08,2024Very helpful on the phone
First Floor, Blue Leanie, Walton Street, HP21 7QW, Aylesbury, GB
http://www.kcinsurance.co.uk
Michael W.
Feb 17,2024A nice helpful chap supported me go through the various options on offer. Really valued a UK help line too.