It was easy to use and covers my needs
Very helpful and friendly
Spoke to Chloe today. Extremely helpful , kind and informative about our policy and its terms. Thanks team.
Over the phone took out another policy for my new lab and it was done efficiently and explained well by a very lovely person and I went ahead and now I am covered for my 2 labs
Knowing that my puppy is insured.Was easy to do in just a few steps and it was complete.
I have been dealing with Kennel Club Pet Insurance since July 22 and must say, every time I have made contact with the Claims Department, I have been dealt with in a very kind, courteous and professional manner - multi national companies could benefit significantly by adopting your customer friendly approach! THANK YOU
I have my other dog insured by you so I just put the pup with you to
I joined using the code for free dog hamper but it never materialised.
Excellent service from Kennel Club once more. The telephone advisor who guided me through the whole process did so in a faultless way with genuine professionalism, care, politeness and attention to detail and responded to all queries in a patient way. Thank you once more, I have already recommended Kennel Club pet insurance to friends.
Comprehensive at a reasonable price
I spoke with a Ashton , he was very knowledgeable and answered all my questions very , professional but also friendly..don’t get that service very often now
Easy to set up and provided the level of cover required.
Easy to understand and set up with clear advice on what is covered by insurance.
All my dogs are insured with the Kennel Club. Great staff and very knowledgeable.
Easy to navigate and understand
Honest, helpful conversation - thanks
Excellent staff
The customer service rep was excellent. Extremely helpful, friendly and professional. The online service was a bit annoying as kept telling me my account details were invalid when they clearly weren’t But overall an easy process
Very helpful on the phone . And good prices for the policy's
Sandra
Mar 16,2024This is my second instruments with my dogs when I phoned up they were very helpful and got all my details up that was needed and made things a lot easier for me, they made it really clear on what was involved in the insurance. I feel is though they put me first, even though I've got another dog ensured with them I still got the deal if it wash my first application I've definitely recommend the Kennel Club insurance