I placed an order in August and was so impressed with the quality of the porcelain I added to my collection.Customer service is 1st class and delivery is quick and so well packed.I was kept fully informed about the progress and delivery of my order.I would highly recommend Kings and Queens and a big thank you to Dan and Melissa.
Amazing service! Rang the shop to make sure the product I wanted was in stock. Melissa checked for me and confirmed it was. Order sent same day, and I didn't ring until after 12 noon, then received the following morning; less than 24 hours. All packed carefully and appropriately. I will certainly order from this company again and highly recommend.
We called at the premises and were warmly greeted by a very friendly & helpful staff. They were able to assist us with finding the mugs we required, Thank you.
Arrived in good time, as ordered, very pleased with my purchase.
Always a pleasure to deal with this company. Excellent prices and superb customer service.
Kept well informed about my order. Delivered within a quick timeframe. Very well packaged which ensured it all arrived intact.
Bought champagne flutes, great price, good delivery.
My first order was ok, however, I placed an order in Sept. and have not received it. I decided to cancel my order after reading other bad reviews. You cannot reach anyone on the telephone, there is just a recorded message despite telephoning numerous times at different times of the day. There doesn't seem to be any way of checking the progress of your order on the website either, In the end I have sent emails & to date have not had an acknowledgement of my cancellation. I am out of pocket & will need to contact my credit card company to obtain a refund.
Excellent speedy service with a quality cake stand at a reasonable price. Thank-you.
Beautiful items and quick delivery.
This is an excellent company to deal with. Competitive prices and great delivery times
Great to be able to replace damaged items. Good service
Great, speedy service. Items well packaged. I’m very happy.
The product arrived very quickly and was fantastic. Will use again!!!!!!!!
I came across this company whilst browsing on line looking to add to my collection of Old Country Roses dinner set. From sending my first order I was kept updated about my package right up to it arriving. I have just recieved my 2nd order a canteen of cutlery which I am delighted with. There is a wait for one of my orders but in the current pandemic it is to be expected. The packaging is great the prices are excellent, I will deffinatly be using this company again.
I wanted to return cutlery recently purchased from Kings and Queens but their telephone number does not take calls nor is it possible to contact them by email. Very frustrating. I would not recommend Kings and Queens
Easy to order, arrived as promised, on time, and a considerable discount to the price in the high street.
Good and speedy service. Excellent quality goods, carefully and securely packaged.
Excellent service. Good prices. Will definitely use again.
Karen Walton
Oct 31,2021Arrived early. lovely mug. My husbands favourite no matter what wording. this is his 3rd one. lved it as a present.