This company seemingly offers a drop shipping service - items aren't actually in stock, but instead are ordered from their suppliers, which then take weeks to be sent. I am waiting on some crockery for over a month now - it is impossible to get a timely response from them despite them seemingly being able to reply to reviews on here earlier today? I'd suggest getting your priorities right might be a good idea. If, as I have seen suggested, you follow up on poor reviews then maybe this might get resolved at some stage but it's been a poor experience for me. EDIT (including increased mark out of 5): I am now finally in possession of all my items, two months after ordering. I would say they are keenly priced and once you shout and scream a bit the service is ok, and to be fair they were apologetic, but if you want to receive your order in a timely fashion, I would look elsewhere.
I am very happy with the service i have received from Kings and Queens. I have always been kept informed as to the status of my orders and updated on any possible delays that may have occurred during this period of lockdown. The goods i have purchased have been very good quality and recipients of the gifts have been very pleased. I would definitely recommend Kings and Queens.
all excellent-speedy dispatch, careful packaging
Great coasters
Very prompt and product arrived safely, good communication of order status.
Great service, they went above and beyond and spotted an accidental double order, contacted me and resolved it quickly. Delivered fast and great price. They gave a huge range will definitely order again.
Lovely products
Update: all issues were resolved quickly, thanks team.
Great service. Amazing prices.
Items were very swift to arrive, well packaged so no breakages and were reasonably priced. Excellent service.
Fast and efficient delivery - excellent 😆
Easy to order, prompt delivery
Great product. A little too much packing, but no great problem.
Excellent service
Really impressed with the service.
Delivered in time.Well packaged.Perfect condition and works well Vinegar spout same as oil so take it slowly. Good overall.
I ordered through K&Q and found them to be brilliant. Ordered on a Sunday and items were with me, well packaged the following week. The icing on the cake was the price - being lowest I could find online.
A fantastic company to deal with. They kept me updated throughout my order which was received very well wrapped and it was a pleasure dealing with them from start to finish. Many thanks.
I was really pleased with the service I got from this company - the products took a few weeks but this was made clear to me quite early on and I was given an update as soon as they were ready. Glassware arrived quickly once shipped. All good.
AKIN MUSTAFA
Mar 17,2021Quick delivery more than happy with my order thanks