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KrispCall

Hosted by David Simmons

4.0 (492 Reviews)

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Reviews 492

4.0

Out of 5.0

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ermya johnson
Dec 20,2023

Overall, it's a good service, but it has several major problems: 1- There is a subscription fee for using the panel, which is not common worldwide. Usually, fees are charged for services, not for using a control panel! 2- The control panel uses Google's reCAPTCHA V2 for login, which is extremely annoying! For instance, I never register on sites that use Google reCAPTCHA, or even if I have registered before, I avoid logging in because it's really time-consuming and ridiculous. Sometimes it gets stuck and doesn't pass. Imagine if you forgot your password and had to enter Google reCAPTCHA every time you try to log in. It's a disaster, taking an enormous amount of time and energy! Honestly, I avoid entering any website that uses reCAPTCHA unless absolutely necessary 3- The control panel is generally good, but sometimes displays irrelevant errors! 4- The mobile application doesn't use native technologies and doesn't perform well. 5- The support service doesn't really do much for you. If you have a problem, their attitude is like 'it is what it is.' Overall, they don't make much effort to retain customers 6- The biggest problem is that you have to pay the numbers' fee monthly!!! Usually, people deactivate their cards for online purchases after making an internet payment to prevent theft from their account. This means you have to log into this site every month and spend about half an hour of your time and energy just to make a two-dollar payment !

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Noah Kaminska
Dec 19,2023

Its easy to use. Ability to put notes on each call is amazing. Plus it meets our expectation with the features. It would be nice to have a video conferencing as well.

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Ceyhun C Canbazoğlu
Dec 15,2023

KrispCall is the only service I could find that meets my OTP SMS needs without any problems. The price is also very affordable. OTP SMS notifications reach me within 2-3 seconds. Simply amazing service.

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Saam
Dec 08,2023

Its Great app and Very useful for startups and new biz.

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Abdul Hadi Al Sallakh
Dec 07,2023

the website is hard to use, you need to go through hell to have yourself verified, they take your money before you start the verification and the verification process itself is complex, there's a lot of better competitors i have 5 Companies and i looked over 10+ Solutions to update to for the companies calls, and Krispcall landed as the worst in our internal list

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Alice Forsberg
Dec 06,2023

Pay as you go model and scalability cut communication costs significantly. Krispcall is a cost efficient solution that grows with our business. Free virtual number from america to call recording, this system has been nothing but very best till date!

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Ajunwa Light Idam
Dec 06,2023

Fast calls. Voicemail features. Affordable credits. I was able to hear clients when they called. Seamless registration process

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Diya Ahuja
Dec 05,2023

The seamless pipedrive integration has saved my and my teams life. Can't thank KrispCall enough. Very reliable service and helpful staff.

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Pam
Dec 05,2023

As a freelancer based in the UK,krispcall has elevated my communication game. The free canadian number and number from middle east countries has been invaluable for me. However, occasional call quality issues during peak hour are downside, though there is no serious damage done.Overall, it's a solid tool for managing international clients.

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Dennykin
Dec 04,2023

As a Callcenter, downtime is not an option. And KrispCall has been reliable partner ensuring our call center are up & running 24/7. Plus integration with pipedrive has effortlessly merged with existing process, and enhanced our agents productivity and efficiency. The international number options have been a game-changer, allowing us to cater to diverse client needs globally.

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Pedro Alves
Dec 01,2023

I purchased a membership recently and I have to say KrispCall is fantastic, the support staff in particular is incredible. I was kinda doubtful that porting my number would work because there were some issues I was experiencing but the helpful support staff responded quickly and resolved it in no time. Kudos to KrispCall for setting a new standard in virtual communication and glad to be a part of your incredible journey.

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Elle
Dec 01,2023

Our business is in growth mode, and KrispCall has grown with us every step of the way. The scalability of this solution feels like having a communication platform that evolve with our business needs. It's adaptable, just like a growth-focused teammate. Plus, the exceptional customer support from team has been very helpful in day to day basis. But a small suggestion to KrispCall team is that, if you guys provide more self service resources or youtube tutorial for common queries could empower users like us to resolve issues independently, reducing dependency on the support team.

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Taher Zyad
Nov 29,2023

Very excellent services and support team

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Sri Man
Nov 29,2023

As a startup, its an affordable way to get enterprise grade phone infrastructure that keeps our external communications consistent and professional. A few UI upgrades could make it even better. Overall happy with features and capabilities

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Merry M
Nov 27,2023

Simple and efficient to use. I'm using it everyday, call quality is good and Hubspot integration is very helpful!

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Rony
Nov 23,2023

I got to say, this phone system is pretty awesome! The service they provide is just great, and the team is super friendly and quick to respond to whatever we throw their way. Their pipedrive integration is a game-changer. It's miles ahead of our old telephony setup. Plus, the feature that lets you jot down notes during or after call in Krispcall is a real winner. What's even cooler is how those notes sync up instantly with the call info in pipedrive. Makes everything run smoother, we're loving it!

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Helen Mills
Nov 22,2023

My experience with KrispCall has been nothing Short of exceptional. Being in Europe, I can effortlessly make both outbound & inbound calls to USA sitting in Germany! The complimentary USA phone number , and ample minutes, & a robust platform, the $32 monthly fee feels like a steal. Personally, I've found it invaluable for connecting with clients from any location. Just ensure a solid internet connection for optimal call handling.

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Pawan Kumar
Nov 21,2023

Based on my own experience as a callcenter manager, the IVR builder has proven invaluable. The call recording, number shared & monitoring features ensured our team delivers top notch service amidst the seasonal rush. What stood out the most is the great support team -- they've been super helpful & made our experience hassle free.

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John
Nov 20,2023

Terrible service. By the time my documents were processed for my number, that number had been sold to someone else. They then gave me a different number which they couldn’t add to my account. Useless. I deleted my account without having the ability to use the service.

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Christian Lopresti
Nov 20,2023

Just so many better virtual sim companies out there dont bother with them, go to numero or somewhere else like that

+61 480 030 084 [email protected]

531A Upper Cross Street #04-95 Hong Lim Complex, , , SG

https://krispcall.com/

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