I've been a satisfied client of KrispCall for several months now, and I can confidently say that their communication solution has been nothing short of exceptional. The professionalism and expertise demonstrated by the KrispCall team from the outset have made my experience truly remarkable. KrispCall's tailored approach to understanding my business's communication needs immediately stood out. Their recommendations were spot-on and have significantly enhanced our customer interactions. What truly sets KrispCall apart is their impeccable customer support. Whenever I've had questions or needed assistance, their responsive and knowledgeable team has been there to help. It's evident that KrispCall values their clients and is committed to ensuring a seamless experience. I'm equally impressed with KrispCall's transparent and fair pricing structure. There are no hidden costs or surprises, which is a refreshing change in today's business landscape.
Great service. One of the most advanced in the world. Very convenient for a virtual call center. You can set up a voice menu and voicemail, and quickly buy phone numbers from different countries. I am very happy with it.
I was searching for an affordable and dependable VoIP service to communicate with my customers in the UK. Many overhyped services were not worth the high costs. However, a friend recommended Krispcall. I gave it a try and the account executive team was extremely flexible and kind. They walked me through the product in an easy to understand way and helped me set up the system with no issues. So far, it has been working smoothly.
Got OTP on my isreal number. Thanks to krispcall. Been using it from last month. Good luck.
Thumbs up to krispcall. Really helpful staff and quick action. At first they are asking too much id's but its Okay. I can sent unlimited sms to my customers.
Highly recommended for Travelers. I purchased Australian phone number for my trip. Everything good and team was friendly and helpful.
Great cloud telephony system. They offers affordable rates on subscription and phone number cost as compared to market. Their user friendly web interface and relaible call quality make them excellent choice for me. As a freelance I highly suggest krispCall.
Their mobile app is real crap. It consistently glitchy and unreliable. I missed my important call due to frequent auto logouts. They really need to pay more attention on mobileapp and improve the overall user experience.
My favorite thing about krispcall is their pricing and features they offer on that. The virtual number pricing is very competitive in comparison to other plus other phone system are way more expensive and charge based on the level of features they offer. If they provide great service and maintain their quality, they have a lifetime customer here.
The product itself is good, but they really need to upgrade their customer support. I have to repeat my problem 2-3 times and after certain time all they seemed to say was "could you please clarify your questions?". It was quite irritating and waste of time. Their live agent literally needs some training!
Calls are connected quickly and easily with no technical issues so far. The support team is super responsive and helpful whenever i needed. Overall I'm satisfied and happy with the quality service provided.
They got me to sign up and after I paid,told me they had no numbers available and i have to check back in a few weeks .. this is after i already paid ! Stay away from these people unless you want your time and money wasted
Krispcall is a overall good virtual phone system; however, one aspect that they should improve is their call log features. Currently, the call analytics only displays logs from the last 24 hrs, which can be quite inconvenient. It forces users like me to reach out to support team repeatedly to access older call logs, which can be time consuming and irritating. I hope they update their system soon , so that system can be more effiecient and user-oriented.
Works great for both work and personal use. The call quality is consistently good, with no dropped calls even on lower internet connections. The product itself is solid, though customer support could use some improvements-- sometimes agents sound robotic and impersonal. They need to invest in more training for the support agents to improve the experience.
What I really appreciate and love about Krispcall is that I can add as many phone number as I want in single workspace and that helped me cut costs. And best thing they provided me with a free US number and $1 credit to start off with. On top of that, customer service has been excellent.
KrispCall has been great help for me to expand my business in Canada. The free Canadian number they provided has allowed me to establish a local presence and brand image. The contact center software has helped me to easily monitor remote employees and optimize operations. And I can't thank enough to their CSD , they are super kind , responsive and focused on providing solutions. I highly recommend this product for any business aiming to widen their footprint abroad.
I recently signed up for Krispcall and accidentally loaded my account credit twice. When I contacted customer service asking for refund of the duplicate credit, they informed me that it's against their policy to offer refunds. I understand having set policies, but feel that exceptions could be made for honest mistakes like mine. I had been happy with Krispcall's service up until this point and would have appreciated more flexible refund policy in rectifying an accidental double payment. In future, I'll be more careful when loading my krispcall account to ensure I don't accidentally double pay. However, it would make me more confident in using their service if I knew a use error could be corrected with their help.
Alert do not buy that, there is way better services with other company : Subscription : $15 Phone number $7.5 (calls only) Phone number $2 (Msg only) and those numbers are not compatible with WhatsApp and not to mention the refund procedure, which takes so long that you prefer not to do it.
Very helpful support staff via chat ;)
Sam Wolowitz
Aug 11,2023Krispcall has been an invaluable tool for easily connecting with clients on daily basis. While it took a bit to learn my way around the interface, krispcall makes it so easy now to quickly reach out to clients no matter where I am. It has been a total game-changer for my workflow and productivity. Highly recommended for anyone working remote or traveling frequently.