My order arrived in just 3 working days. Everything was just as I ordered. The selection of linens and evenweaves is one of the best I've seen online.
A great selection of items at very reasonable prices with quick delivery. Had a very minor issue which Kate sorted out swiftly. Customer service has been fantastic. Lakeside needlecraft will be my first port of call for all my future stitching supplies from now on.
I found exactly what I was after for a cross stitch project, plus was able to go on the emailing list for items out of stock. Lakeside Needlecraft kept me informed throughout. The order was dispatched and received extremely quickly, which was much appreciated. Within days I received an ‘back in stock’ email,so I was able to fulfil all requirements. I recommend Lakeside Needlecraft and will definitely use you again, Many thanks. Susan
Well packed arrived safely nice kit and good Aida very pleasant transaction
They have an amazing selection !! Super easy to find everything I need and alway the best quality! So much better than the big chain craft suppliers
Good communication from Kate regarding my order which arrived promptly. Great seller.
Totally agree there’s a very good range of products but long delay in posting orders. I appreciate it states 2-4 working days on the website, I should have taken note of this
I have ordered from Lakeside Needlecraft several times over the last few years for embroidery supplies, and have found them consistently excellent. Delivery is very swift, and the selection of (and prices for) embroidery threads/fabrics is far better than that of any local craft chains. I recommend them without hesitation to anyone in need of such supplies.
I've never dealt with these people before but they were so friendly and willing to help me it was refreshing. The two kits I have done previously from people in England were among the best I've ever done. So well thought out and presented. I have no doubt this project kit will be more of the same.
VERY QUICK DELIVERY AND FRIENDLY SERVICE WELL DONE . OH!! GOOD PRICE TOO THANKS JILL
Apart from taking a week to dispatch parcels I’ve now had my third parcel delivered with an item missing or the wrong item sent. I wouldn’t mind so much if I had placed lots of orders but I’ve placed 5, making 3 out of 5 be sent incorrectly as well as slowly. Having 60% of my orders being wrong isn’t ok and it’s also a huge shame because they have an amazing selection of lovely things. I could happily be ordering from them way more but I’m a little nervous now. Give them their due, once alerted to missing items they get them straight out in the post to arrive the next day. I just wish they paid that much attention to the rest of their customer service.
The kit was brilliant, the dispatch and delivery were prompt and I'm now a return customer
Order arrived on time , im happy with my purchased. Highly recommend this shop.
Great company to deal with always on time and super efficient and helpful
This is my go-to for all my embroidery supplies! They have a fantastic selection and top-notch customer service.
Have bought several times from lakeside needlecraft and never had an issue. Good communication and excellent products. Will continue to use them
Sent an order for 18 DMC threads late on 4th Sept which I appreciate would not be dealt with until the 5th. Had not had any notification by mid morning of the 8th as to the status of my order so emailed. I received a brusque reply informing me that despatch was 2-4 days and that the 8th was the 3rd working day (no it's the 4th working day) I was informed that on this occasion they would send my order 24 your delivery which had they not done so I would have received after the weekend a whole week from ordering. I have used this company a few times now but will no longer be doing so.
Lakeside Needlecraft are really helpful and efficient at getting the orders sent out quickly. They also sell at more reasonable prices than buying from many other sellers and they have a good stock of thread, fabric, patterns and other useful things for stitching.
Kate was super helpful. My order arrived the next day which was unexpected. Love the threads I ordered. Am a returning customer and love buying variegated thread from Lakeside. Thank you.
SB, Wirral
Feb 24,2024I can always reply on Lakeside Needlecraft to delivery a prompt and efficient service. They also keep you well informed regarding your order status.